Suncoast Credit Union review: Locked my account without notifying me.

I opened an account at Suncoast Credit Union a few years back, but didn't use it much until recently. 10/06/23 I tried to get into my account online. It said it was locked, much to my surprise! I tried sever times to call them, but their automated answering service kept on repeating the same thing, no matter what button I pushed. Finally today, after holding 20 min., I finally got to talk to a real live person, whom I could not understand. I was told that because "somebody" "thought" a $1.00 withdrawal was suspicious. So from Oct. 06,2023 until Oct. 10,2023 I could not use my bank account. Plus being embarrassed a few times.

I live on a fixed income, but I am coming into a large sum of money later this week or early next week and right now the way things are going with Suncoast is going, as soon as the money hit's my savings account, my talking to the CEO is the only way I may keep some of it there.