Suddenlink Communications review: altice mobile

Since suddenlink is offering altice mobile service and I have been a suddenlink customer for 24 years, I decided to go with the service. I ordered 5 lines for my entire family. Nothing but trouble! It has been close to a week now and my husband's phone number is still not ported over from the old carrier. This is extremely problematic since his phone is a business phone and he relies on it to get calls from his customers and schedule appointments. We are talking his livelihood!
Also, the account does not display my bill or anywhere I can make changes to how my bill is paid.
Also, support can only be reached via chat. I have already been on chat with them more than 5 hours the past week and still no resolution.

I know suddenlink cannot resolve my problem with altice. But, I do think you all should take another look at this company and you should accept some responsibility since you are recommending them to your customers!
May be you know the "powers that be" at altice and can reach out to them? Whoever you negotiated with initially?

Michael & rhonda riley