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made a purchase of a hat that they offer as the official website of STETSON, and also from Colombia, which has been going on for a month and it turns out that it is in China and at this rate it will arrive next year. I also hope that they are what they are offering and I want to know if they are going to steal the money or with what or with what item it will arrive...
According to tracking, it was already delivered and I have not received anything
I need to know what happened to my purchase if it is real or just another theft. Tracking says it was delivered, but I haven't received anything. where is ? Or are they just robbing me?
Merchant Order No. : 1QF-aa5529-fn15
Order No.: 202306200656175336519
Country of complaint: Colombia
Desired outcome: I did not receive my purchase of the hat, no one responds ... nor do they return my money or my product
My problem with you has not been resolved.. I have not received a Stetson hat and you tell me that it has been resolved... I want to know where my purchase is that I have not received
They have not solved anything for me.. and I request a solution... that they deliver what I bought
I made a purchase of a Stetson hat and I haven't received anything for two months. I want to know what happened to my purchase or did they steal my money? I'll send you your confirmation by email.
I don't get any answer... where is my purchase or my money
Dear Trufa76@gmail.com,
Attention：This is a confirmation for your order detail. It means you have paid for the order successfully.
Order details:
Merchant Order No. : 1QF-aa5529-fn15
Order No. : 202306200656175336519
Payment Date&Time : Tue Jun 20 06:56:20 CST 2023
Amount : 330232.55 COP
*Please do not reply to this email. Emails sent to this address will not be answered.
*Due to floating exchange rate, tiny disparity of order value may exist.
*Please note that your bank may apply a small charge for handling this transaction.
Contact details:
Email: service@tobeno1shop.com
I bought a hat through the Stetson Colombia page and I have never received the hat or an answer from you. I request the return of my money. I send you your confirmation of the purchase Dear Trufa76@gmail.com, Attention：This is a confirmation for your order detail. It means you have paid for the order successfully. Order details: Merchant Order No. : 1QF-aa5529-fn15 Order No. : 202306200656175336519 Payment Date&Time : Tue Jun 20 06:56:20 CST 2023 Amount : 330232.55 COP **Please do not reply to this email. Emails sent to this address will not be answered. **Due to floating exchange rate, tiny disparity of order value may exist. **Please note that your bank may apply a small charge for handling this transaction. Contact details: Email: service@tobeno1shop.com my cel phone +57 3134016099 Colombia mail trufa76@gmail.com