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We ordered our wedding rings and engagement ring, my rings were supposed to have real diamonds in them. shortly after our wedding I noticed a chip in the stone in my ring, we took it to a pawn shop to have it tested and found that my rings did not have real diamonds in them. I am now in the process of trying to get that fixed.
Company Business Name: Steel-jewelry.com
Country of complaint: United States
I am having a similar situation occure with steel-jewelry! Who do I complain to about this company and how do I take action against a company that I can only locate as being in California? I can't get any information from this company other than an automated reply, I am past frustrated and don't know where else to turn! Any help with this would be greatly appreciated! Thanks, Megan.
Hello to both Juune and to Megan Rucks, first of all i'm a real online Atlanta personal jeweler, and there is an organization to where you can file your complaints about this online store.
Visit the link below and i'm very sure they will help you resolve your issues with this online store. Also I suggest you contact the Governor's Office Of Consumer Affairs and file your complaints in the city and state where this online store does business out of.
Visit: http://www.jvclegal.org/Consumers/index.php
Should you have any questions for me feel free to contact me directly by email or phone at my contact info below:
Email: jamesthejeweler@yahoo.com
Phone: [protected]
Thank you so very much!