CB Bars and Cafes Starbucks Complaints #202-221

Starbucks review: customer service

Hortensia Valeron of Homestead, US

Jan 11, 2020 4:52 pm UTC

January 11, 2020 11:22am
I ordered online as I usually do, 3 drinks, 2 matcha Iced lattes with light ice and 1 Mocha Frappuccino. I asked the barista if this was considered light ice, but it was clearly packed with ice. She asked if I wanted them to be redone, I replied "yes." She took the drinks and forcefully threw them in the trash with no eye contact. When she remade the drinks, there was no apology. Then I asked if she also had my Madeleine cookies? She replied "yes", and THREW ME them to me, the non chocolate covered ones. I told her I ordered the chocolate ones. Then I made her aware of her unprofessional behavior by stated she was very rude in throwing the cookies.
She responded in the following manner: As I was leaving with my back to her she said a very condescending way "oh I didn't throw the cookies I hope you have a great day"
She was extremely unprofessional and does not represent Starbucks.
Extremely disappointed and will not buy at that Starbucks again.
Customer service was subpar.

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Starbucks Contacts

Starbucks phone numbers

1800 787 289

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Australia

+1 (860) 266-0010

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100%
Confidence score

India

1300 808 989

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Malaysia

1800 2880 8888

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Mexico

+1 (800) 782-7282

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United States & Canada

+44 333 005 0449

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50%
Confidence score

United Kingdom

+353 16 770 744

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Ireland

+43 133 6633

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Austria

+33 144 767 200

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France

+49 800 726 3333

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Germany

+7 499 270 4040

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Russia

+41 449 471 818

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Switzerland

+90 444 4749

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Turkey

+86 212 412 5888

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China

+852 21 011 399

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Hong Kong

+62 150 0078

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Indonesia

+81 120 336 388

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Japan

+63 284 626 262

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Philippines

+65 65 137 500

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Singapore

+82 230 151 100

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South Korea

+66 20 798 688

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Thailand

+971 80 074 292

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100%
Confidence score

UAE

+54 800 122 0129

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100%
Confidence score

Argentina

+55 800 777 8252

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100%
Confidence score

Brazil

+56 600 247 9600

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Starbucks emails

info@support.starbucks.com

100%
Confidence score: 100%

Support

Starbucks address

2401 Utah Ave., S Ste 800, Seattle, Washington, 98134, United States

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