SST and Providian — Unauthorized account transfer
Bck in March I was informed that my personal information and Credit Card balance owed to to Providian National Bank had been sold to a credit company that bills themselves simply as SST. I did not give authorization for my personal information (home address, phone number, email address, SS#, Etc.) to be sold to ANYONE. If they wanted to settle my account all they had to do was close it and send me a bill for the remainder owed. That simple. Instead I have been sent through the ringer. I was given a message when I last logged on to www.providian.com and it read: This account has been sold and is now being serviced by SST. Please call [protected] for assistance. I did so and was told that indeed my account had been sold to them and if I wanted to make a payment I could go to www.yourcardaccount.com. Once I was able to get online again I went to the above stated website and tried to log in with my providian account number and my old user name and password to no avail. I can not make a payment online because their website never works to make the payments. My accoutn transfer was absolutely unauthorized by me and it's outrages and unacceptable. The next thign I am doing is closing this account.