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CB Other Review of Spaghetty Western
Spaghetty Western

Spaghetty Western review: Customer service and attitude

G
Author of the review
1:21 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

First off, the business owner is a pompous dolt. I would never go back to the restaurant, even though the food was amazing. My gripe and why I rated it one star is because of the owners 1st grade math ability and his attitude. Anyone who expresses any distaste will be belittled, disparaged. He'll even include other businesses. A $10 markup on a $20 plate is more than 20-30%. I have yet to find another restaurant where there is a 30-50% markup tacked on for covering the cost of the "delivery" service. The amount of price gouging towards the customer for ordering delivery is astonishing. Almost every dish is marked up $10+ for a delivery order. On top of that you still have to pay the $9 fee from Grubhub and they still stick you with the delivery fee. Why would anyone pay the premium to order delivery from this place. It's literally a $50+ increase for a family of four to order delivery from here. You deserve the lost amount of business due to your pricing model and attitude. Reading your responses to other reviewers who have had a bad experience just shows how spot on my first sentence is.

Country of complaint: United States

Address: 10690 Southern Highlands Pkwy Suite 103, Las Vegas, NV 89141

Desired outcome: Change your attitude, stop belittling customers who don't agree with you and stop price gouging folks who can't drive to your location.

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