Smtp.comThey simply suck, you out of money

H
This review was posted by
a verified customer
Verified customer

Service was performed until I started having problems. Than I tried to cancel the services to find out that nowhere in your account you can cancel, tried using support form under sales because no billing was available, They just keep withdrawing money without answering. Just look on website, there is no way you can find any info on cancelling an account, no where you can do so, and they do not anwser any mail about that, they simply keep charging you 70.00USD a month. After three months of patience, i have stop payment on them and will file a complaint to Major credit card (VISA) against them. Really shaby for a service supplier.

Extremely sad! They simply SUCK, you out of money...

Responses

  • An
    ANTI_smtp.com Oct 31, 2012

    Besides the billing issues (which are quite common for cheap providers like them), they don't deliver all emails, or deliver them in junk; they have rejection ratio of about 5% (5 in 100 emails are rejected) and recently had some "system upgrade" during 1 week which had rejection of about 25% (1 in 4 emails bounced - they call it re-queued.. for 5 days) - so if you're some spammer with millions of entries this might work for you as it's cheap, but if you send decent emails then I'd suggest you to go somewhere else (in our case installed our own smtp and using godaddy's relays as backup).

    A really bad experience with them, despite they relatively good responsiveness.

    1 Votes

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