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The good, the bad, and the ugly - discover what customers are saying about Skywards

Welcome to our customer reviews and complaints page for Skywards. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Skywards.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Skywards's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Skywards, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Skywards. Your feedback is an important part of our community and will help others make informed decisions.

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2:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skywards high street no longer available

To whom it may concern
Both my wife and I, have been Skywards for many years, and so we where very disappointed when told that we could no longer redeem our points earned with High Street shop, when I asked a staff member as to why, the answer I got was, sorry I don't know, when I then asked, why as a customer, why weren't we informed? the reply was, sorry can't help you, I think that is very un professional, I have since wrote to ACCC, stating, we signed to Skywards, with the fact that we could redeem our points with High Street, and that Emirates/Skywards reneged on their part of the agreement, ACCC advised me to get in touch with you, in the hope that it would be amicably resolved
Regards Paul Bonnici. EK245300031

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8:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skywards bad cutomer service

I have tried to reach cutomer service through the website and through the phone but no success in getting my problem solved. They still have my call recorded incase they want to refer to it. I need my skywards car to be sent to my address but the account number and password they have sent to me worked only for one time and then the account stopped working and it says contact customer service.

let me know and i will send my acct number.

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11:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

My husband is a frequent flyer on Emirates Airlines. He has a Skywards Card and Skywards is supposed to give him the points for each time he travels by Emirates. However, we have been scammed of these points. They provide wrong information. They told us to add family members names to the program and the main applicant will be credited their family member...

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