Singeronline review: Business practices

On July 5 I order some merchandise from this company. On July 7 I wrote them an email as I saw some problems with my order. Just wanted to inquire as to why.

The order had the following:

- no sales tax was charged; a win for me but not right

- I was charged shipping when their website says anything over $16 ships free

As of July 25 I have not had a response from the company. Come to find out, they cancelled my order and never told me.