The complaint has been investigated and
resolved to the customer's satisfactionResolved Siam Trading — Beware
resolved to the customer's satisfaction
I recently placed an order with a company based in thailand, on-line for some clothing articles, for my fashion retail store in the U.k. after having alot of experience with dealing with chinese companies, I asked some prelimanary questions, i.e. can you ship express, how long to ship to u.k. how sure is the delivery. How can I pay.
After assuring me on most of these counts, shipping is guaranteed 'as we have our own agent working in customs' I have since found this out to be complete lie. We ship with thai post and will provide you with a tracking number. I tried to pay with paypal but he told me this was only for our most trusted members.'this was fabricated, as you have much more credit card rights/ protection with pay pal, unlike western union, where you have none, once the money is gone it's gone for good. After paying 375 euros, I was given a number that was going to be activated in a few days, after a weeks and no e-mail, I thought I would enquire to the status of my package I was replied to by HANS TEMMINK with a ridiculous contract I was supposed to sign that would gaurantee the NON arrival of my package, this was because i dare to ask for an active tracking number 2 weeks after they received payment from me. THIS IS THE FOLLOWING CONTRACT/E-mail.(if they hadn't fleeced me for so much money this would be the funniest thing I have seen all year, truly comical. I am Loyd, from Brighton, New Sussex United Kingdom.
I read the warnings and informations, about the extra checking controls on the Airport, from Siam Trading the give me ! The warnings on different emails and on Skype.
I order 25 polo shirts with order number [protected], what Siam Trading must sent and delivery to me !
Siam Trading put this order with a agent on the Air-Port On hold. Also the Tracking number CP [protected] TH is in this time not active. Siam Trading not take the risk for this temporary extra checking controls, for the Elections in Thailand.
I Loyd take all the full risk, and give order to write Sample Clothing on the documents.
I am take all the FULL RISK, to delivery this packet, to stop this On Hold
Siam Trading is NOT responsible for any problems.
I Loyd Rosso sign this agreement and send it back.
After Siam Trading give this On Hold free, and let send the packet in the same minute.
I have not heard anything from these jokers, and they have managed to take over €450 from me.I don't not expect to be hearing from them in the near future but I will make sure others don't make the same mistake.
BE WARNED AGAINST SIAM TRADING...