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CB Drug Store Shoppers Drug Mart 400 Spence Ave, Hawkesbury, ON, K6A 2Y3, CA
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Shoppers Drug Mart
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Shoppers Drug Mart

400 Spence Ave, Hawkesbury, ON, K6A 2Y3, CA
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ComplaintsBoard
J
10:06 am EDT

Shoppers Drug Mart - Store signage

In an Ontario Shoppers Drug Mart in Hawkesbury, Eastern Ontario, the overhead signage for aisle contents guidance is prominently in FRENCH. The English text is much, much smaller and so difficult to read. Why is this? This is not Quebec, this is CANADA. Even in Quebec, English should not be disrespected as French is not disrespected in the rest of Canada.

Desired outcome: Signage should be corrected to make English equally prominent with French

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ComplaintsBoard
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7:39 pm EDT

Shoppers Drug Mart - bilingual signage

I don't mind bilingual signage in Ontario, however when they have Ontario Shoppers
Drug Mart signs made up in Quebec, the Quebec regulation dictates that French on top and English to be 1/4 size lettering below.
The English patron must ask the Pharmacist to translate the french because they can barely read smaller English printing.
Even Jean Coutu in Hawkesbury, whose headquarters is in Varennes (Québec) J3X 0E1
has their French and English lettering the same size. Maybe the English in Hawkesbury Ontario should go with Jean Coutu.

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Update by Ian W. Dennis
Nov 02, 2019 7:57 pm EDT

This happens very often. This Shoppers Drug Mart (Flyer) ever week advertizes
ie. eggs $1.88 doz. 2 days only (Saturday-Sunday). I used to go Sunday afternoon for the eggs and they were always out. So for the past few weeks I have gone Saturday afternoons and again they say that they are out.
What a waste of our time and travel cost. I planned on buying other items but when I and other patrons find that this flase advertising happens again, we storm out to Walmart etc. to do our shopping.
Please cease the egg $1.88 ads if you can't produce.

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