Sheetz reviews and complaints 2
View all 1494 complaintsSheetz - customer service
I love sheetz! Let me start off that way...but this morning was first time I had ever experienced this. I was at the Palladium Sheetz Location, High Point, NC Busy holiday morning. I went inside ordered my food, went to check out...no one at front. 3 employees that I counted in the food prep area talking, laughing. I appreciate having fun at work, but you should focus on your customers. I ended up doing self check out for multiple items i was purchasing. No apologies for my doing that from staff working. I normally don't complain, I am a frequent Sheetz customer, but was just like Wow! Really? 3 of you here and I have to check myself out. Just needed to say this today
Desired outcome: Just bring to your attention is all.
Sheetz - service
I visit this location at least twice a month after I get off of my part time job down the street. This is the 1st time I've visited the store and felt uncomfortable. While ordering my food I noticed the rep talking to a gentleman interrupt their conversation to talk to another rep who was located in the middle aisle. Do n't think anything of it, but when I go to get my hot chocolate the rep in the middle aisle jumped up and walked to the end of the aisle noticed I was at the coffee station, smiled and walked back to finish stocking. I go to get the top for the cup which is around the last aisle and she turns around quickly. Maybe I'm just being paranoid. Nope! The rep who was talking to the male customer(male customer had been gone for awhile at this time) walked up to the rep in the middle line and said "Did you see her?" The rep in the middle lane nodded her head yes. The rep who was talking to the man continued, "yeah she left". And instantly I looked around the aisle so that she could see that I was still there and that I had heard her. If I weren't the only female in the store for the past 5-10 minutes I wouldn't have thought they were talking about me, but it was obvious they were. It is extremely saddening when you've given no one a reason to assume you're going to steal something other than the color of your skin. Please talk to your representatives about diversity and racial profiling. Thanks
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