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I purchased SCSolutionCenter product. After 6 months the system stopped working. They refuse to send a replacement or a full refund or honor the one year warranty. I don’t know what to do.
Company Business Name: SCSolutionCenter
Country of complaint: United States
I purchased SCSolution Center Product. WHILE IT WAS STILL UNDER THE WARRANTY PERIOD, I CALLED THE SOLUTION CENTER SINCE THE PRODUCT WASN'T WORKING. THEY GAVE ME A CLAIM NUMBER AND GAVE ME HOPE THAT SOMEONE WILL COME TO MY HOME TO FIX IT. THE VERY NEXT DAY WHILE I WAS WAITING FOR A PHONE CALL FOR THE APPOINTMENT FOR THE ELECTRICIAN TO COME IN, I GOT A PHONE CALL THAT FOR THIS PRODUCT NO ONE CAN COME HOME TO FIX IT. I WAS GIVEN A DIFFERENT NUMBER TO BE CALLED. I AM DISAPPOINTED WITH THE SERVICES OFFERED BY THE SC SOLUTION CENTER.