I purchased a used BMW from the North Palm Beach dealership. My salesman was Anthony Orio. The purchase was made remotely as I am in AZ. Anthony was deceptive when describing the vehicle’s condition. Prior to purchase I had them do a walk around video and the car appeared in great condition. I specifically asked if the vehicle was fully operational and was told it had no issues. When the vehicle was delivered to me, I immediately noticed that the parking sensor was not operational. I had this diagnosed at the local dealership and they identified that one of the sensors on the back bumper had damage to it, which impacted the whole system. I called and spoke to Anthony and he assured me the vehicle was fine when it left the dealership, however I had the local BMW dealership pull the failure code and it shows this issue was present months before the sale and that the warning light had come on 255 times since, which confirms this notice was present and warning light indicators triggers more than one time per day. It is clear to me that Anthony was not being honest with me. I called and emailed both the sales manager, Jeff Abelha and the CEO, Sal DelGreco. With my concerns and neither has had the professionalism to call me back and address this issue. It cost $2100 to repair this damage. This dealership falsely advertised the condition of this vehicle and then made a deals with me in bad faith. Be cautious with this dealership
Claimed loss: $2000
Desired outcome: Reimbursement of cost to fix parking assist system
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