08:00 AM - 10:00 PM

Save-A-Lot / refusal of service

Ro Apr 15, 2019

On April 15, 2019, I entered the Sav-a-lot store to purchase some items. I was having difficult time finding the apple pie filling. I sought out an employee for the location, she pointed me in the direction of the pie filling. I proceeded to the frozen foods section, which I was getting chicken strip. The location of the chicken strip was on the other side of the floor freezer so I proceeded to walk down the aisle and around to get those. The security guard approached me and said the store will be closing and I needed to hurry up and get my [censored] and get to the front of the store. I told the security officer that i was getting chicken and he said that he will not ring up my items. I said that he is not in control of that process. I put my item on the register for the cashier to ring me up, and the security guard told the cashier to discontinue to ring my items. I asked to speak to a manager. When the manger arrived to the register, I asked who control the process of a customer being ring up at the register. He get mad when he saw I was filming the encounter. I asked another manager and she said that there was nothing she could do. There were others in the store being ring at other registers during this whole process.

Post your comment