Purchased mattress and frame from Leesa- Ryder has had final item since 9-16-2025, had not entered into their system so there is no number to track it. No communication from Ryder, Leesa trying to help, opened special investigation to expedite. Ryder: where's my stuff!?!?
Purchase date from Leesa: 9-5-2025
All other components received, Leesa order number 302562-US, their staff have tried to help.
TC with Ryder on 9-12-2025. It's been sent to the warehouse for delivery they have no information in their system.
Request number with Leesa: 3034067. Brandon with Leesa has been most helpful. Ryder reportedly has up to 3 business days to enter the information into their system. (this writing is completed on 9-23-2025, supposedly entered Ryder system on 9/16: by my math that today is the 5th business day, 7th total days since they have had my stuff.
Country of complaint: United States
Desired outcome: Deliver my bed ASAP
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