Rubinoff Management Company – Lost legal documents and missing money.

The community I live in is managed by this company. They have failed to maintain legal documents showing transfer of properties and they seem to make a lot of accounting errors. We have been asked to send extra money every month, but our accounts are not being credited the appropriate amount. When emails are sent to clarify they are untimely in response. Employees hired to care for our community seem to lack ethics and the company does nothing about it. We have a board that should be addressing these concerns and they are not. I am having concerns that money is not being put towards the proper accounts or worse and I would think they would quickly respond to this concern, but have not.