Rooms to Go — night stand-cherry34214560; new storage trundle-cherry-[protected]
I purchased items on 9/8/2019 and was told it would be delivered on 12/6/2019-very slow delivery. Items were delivered today including a drawer chest, night stand, full panel HDBD, full panel FTBD/slats and rails, and Bunkie board. The complaint I have is that the night stand was damage and we were told upon delivery that the trundle was on back order. Its been 3 months since we purchased these items and now to wait another month to receive the trundle and night stand is ridiculous. I'm very unhappy with Rooms to go .This is unacceptable!!! I will never purchase anything from this place again. I called the corporate office today and was told they could have the night stand delivered on 12/13/2019 but the Bunkie board is on back order and nothing can be done about that. I'm really upset about this because I was expecting this item to be delivered by my daughter's 16th bday which is 12/11/2019. I have dealt with other furniture companies and never have a slow delivery nor have I never had items that was delivery to me damage and certainly would have had someone contact me regarding an item on back order. Damn!!! Rooms to go should have offered me something in return to satisfy me as a customer. You live and learn.. I would certainly not recommend rooms to go because of what has happened to me.
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