On September 11 I was surfing the internet for free ringtones for my phone. I went to ringtones.com to see what they could offer. After I sent my cell number I received a Text that said they would charge my cell account $19.99 for subscription. I promptly called them back to tell the that I hadn't wanted to subscribe and that I just wanted to see what they had to offer. They said that they could do nothing for me and that the charge would still appear on my phone bill but that they would be happy to cancel my account. DO NOT use this company as they are only out for your money. They did nothing to help me and I will certainly tell everybody I know that I felt that I was scammed.
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
This just happen to me too. I've never subcribed to anything like this and am out 19.99 anyway
I just received a text message saying that I subscribed to a $19.99/ month "value club combo" and it charged $19.99 to my at&t go phone. I didn't subscribe to anything and I would like you to please credit the $20 back to my phone. My # is 530.306.7754. Thank you for your time!
I keep receiving texted jokes from ringtones.com. I don't want them, never did, and I can't get them to stop sending them. I am not going to pay $23.96/mo. for something I don't want.
I DO NOT WANT THIS ON MY PHONE. IT SAID FREE RINGTONE AND THEN I GOT A JOKE. TAKE IT OFF.
This company advertised free ringtones for the cell phone. When i tried to download a ring tone then they started billing me $9.99 per month for a subscription that I did not order.
I was supposed to get one free ringtone download for my cell phone. It was never received. I do not want to subscribe or will I ever pay for services I did not order or want.
I was supposed to receive one free ringtone for my cell phone. It was never received; but I was told I would have to pay A$9.99 each month. I did not sign up for this and I will never pay for services I did not order! There seems to be no where I can cancel or notify Ringtonetimes on there web site. When I called their telephone number it was garbled with other languages at the same time.
This was an advertisement to get a free ringtone, which I never got any and they charged $9.99 to my cell phone bill. The next month I got a text message saying my service was automatically renewed for $9.99.
I checked out a site for a free ringtone and received a text message with a pin# and was informed that I would be charged for 19.99/monthly. I thought I could check out a free service, what a scam. How do I stop this service? I tried to e-mail ringtonetime.com and no response.
I DO NOT WANT THE RING TONE COMBO. I RECEIVED A TEXT SAYING I WOULD BE CHARGED 19.99 ON MY BILL. I DO NOT WANT THIS COMBO AND I DO NOT WANT TO DOWNLOAD ANY RING TONES. HOW DO I GET THIS OFF OF MY BILL?
I received a text message saying that I had subscribed to ringtonetimes.com and it gave me a pin number. I have never signed up for any ringtones with this site. I also have reason to believe that they have charged my cell phone 20 dollars in charges. I sent them back a text telling them to take me off of their list and I received a text back telling me to submit any complaints to care@ringtonetimes.com
Unauthorized charges of $19.99 is being deducted from my cellphone account each month since dec.2007 and I want my Refunds because I didn't authorize this. Beware!
I_did_not_order_a_$23.00_bill_every_month_for_3_jokes! I_saw_the_thing_on_myspace_that_supposedly_one_of_my_friends_sent_to_me_and_was_trying_to_be_nice..BUT_it_wasnt!My_mom_is_gunna_freak_out_and_prolly_take_away_my_phone_and_texting!Would_you_help_me_plz_cancel_the_account?!
They said they renewed my subscription never asked i have never gotten anything from them don't want anything the only reason my husband ever gave them our number was for a so called free ringtone we never received and that was months ago. Now they tell me its been renewed hows that i never asked for it and this isn't the first time they have done this to me i only put enough money to pay my account for the next month and they messed that up taking money out this phone is my home phone as well as my cell i need it i have 2 kids in school and a 2 mth old baby. I am very angry about this and hope i can find a way to stop this cr*p.
I tried to sign up for a free service then got notice it was $5.99 a month. I don't want a free service I have to pay for.
Beware people!
we do not want your ring tones please take us off email us back please sorry
I DO NOT WANT RINGTONES DO NOT BILL ME AGAIN!
I was trying to get the "free" ringtones and I was charged 9.99! Beware people!
I have not subscribed to Ringtones, and yet they are charging me $9.99 per month. When you try and text them back, they say they don't recognize the message.
How do you get rid of them... Plz advise smb!
Ringtonestimes.com advertises free ringtones and charges you instantly! Its [censored]!
Says free, then charges you 9.99. Total rip off and scam!
I want theses charges off my phone!
text them 699-99 and type in stop. They try every month and you have to text them every month. They send pictures that offend me and try to trick people into signing up. Have you contacted your cell phone carrier to blck them from accessing your phone?
was sent a text message telling me i had been charged 19.99 for a subscription that i didn't order and when i sent them a text back telling them i didn't subscribe to theis services and to cancel me they sent me a text back telling me that i had been canceled but didn't refund my money.i have a pay as you go phone and they ripped me off for 19.99 and i want my money back
logged on site for free ringtones,then was charged$19.99 for 5 credits
I never agreed to this and it is charging me 19.95 a month i just want it removed and i never used it. I want it completely removed from my bill and phone.
i want removed from this subscription that i never agreed to! These are fraudulant charges not just to myself but to alot of others. we should be refunded and taken off your list. this is so unfair! how does one go about getting rid of this?
I have tried 2 different times to cancel this service due to I never used it and I keep getting a charge every month on my cell phone bill [protected]. I've asked to be credited but no response or nothing has come from this.
This site stole 19.99 from me and i want my money back... the ringtones were advertised as free, but i was charged 20 bucks for ringtone subscription that I cant even access, these people are thieves and someone should stop them.
I have been trying to cansel all my accounts. Please let me know what to do or just cansel and let me know. thank you very much.
To cancel your plan, send the text message "STOP" to 81000. Questions, please contact customer service at [protected].
i want to open my acount
The advertisement was for a free ringtone, a few days later I was charged for jokes being sent to my phone. I DON'T DO JOKES! I do not want anymore of these jokes sent to my phone, and I expect to not be charged anymore! I will contact the better business bureau! THIS IS A SCAM!
We have tried to collect a credit due us for the amount of
$ 80.52 and this has been over a long period of time.
Acct# [protected]
I found it interesting that your website didn't list "complaints"
until the last web page.
Please provide me with some satisfaction as we have attmpted
to contact the 800 number with no success.
I also was looking for free ringtones, tried to get one but the "free" ringtone never made it to my phone. They did text me a pin # and suddenly a $19.95 charge appeared on my bill. I contacted RingtoneTimes.com and was told my acct would be cancelled-the chrg has been on my bill two months now.
This company should be sued because they are posting msgs about free services and suddently you discovered that they are charging you money for no services...It's not enough to complain here..I think there is higher authority in this country..It's not a question of 10 or 20 $...it's a question of honesty! I will follow up on this issue
They have now cancelled the subscription; but they didn't put my money back on my card. I didn't use there services.
It's a scam! It's amazing how this company has not yet been sued!
Well, I called my cell phone company to see what to do. They are familiar with the situation and the gave me a number to stop the texting:
44755
you text stop to that number and you should receive a confirmation text
Still waiting for the confirmation text, I hope it works.
Either way, I got my company to credit that amount. It happens so often I didn't have to ask for it twice!
Good luck!
i do not want to be sent jokes on my phone plz take it off
how do i get the jokes off my phone it is charging me 9.99 a month and i nvr asked for it someone help plz