www.sysinfotools.com reviews and complaints
No key and the company didn't provide it
I have purchased Windows software from www.sysinfotools.com. I have received it, but the company forgot to give the key for the program. I couldn’t open it and install, because I didn’t have valid key. Seriously, I emailed them several times and it wasn’t successful at all. I waited for the response couple of weeks and got nothing. I need some help or maybe there are people, who have the same problems. What have you done in such situation?
Country of complaint: United States
Software didn't work, but the rep told me that it was ok
I won’t advise other users to deal with the company www.sysinfotools.com. I have purchased MS Office Repair File Software. I spoke with the online chat agent and he told me how to use it, but unfortunately the software showed that the file couldn’t be repaired. I checked again and again, but it showed that all my files were ok. When I emailed the online...
Read full complaint and 1 commentTheir program was defective, but the staff did help with the problems
I didn’t like the website www.sysinfotools.com. I purchased a program from the website, and payment was prompt. However, the program was defective and I couldn’t use it. It showed errors all the time, as well as it didn’t save my last details. I couple of times already sent emails with the complaints and asked to remove these problems, but the support team tried to avoid my emails and haven’t provided any precise response.
Company Business Name: www.sysinfotools.com
Country of complaint: United States
Hello,
Sorry for inconvenience. Please, send your order number so that we can connect with you to resolve the issue further.
Thanks!
I am totally disagree with you, I purchased a PST recovery tool from them. While repairing the files, I saw one of the important feature missing in that tool. I asked this with the technical team and within an hour, they contacted me back.
As per company policy, they returned my money within a 5 working days. I am totally satisfied with their service.
Hello,
Sorry for inconvenience. Can you please send us your full name (through which you have purchased the tool) or #order number.
Thanks,
Sysinfotools