VCAHospitals reviews and complaints

Having read through various reviews from customers of VCA Animal Hospitals, it's clear that experiences are quite mixed. Some customers have praised the care and expertise of specific veterinarians, highlighting compassionate treatment and successful outcomes for their pets. On the other hand, there are concerning reviews mentioning issues such as misdiagnoses, lack of follow-up care, and high costs for services. It seems that while some customers have had positive experiences with VCA Animal Hospitals, others have faced challenges and felt dissatisfied with the level of care provided. If considering VCA Animal Hospitals for your pet's needs, it may be beneficial to carefully research and possibly seek recommendations from trusted sources to ensure the best possible care for your furry companions.

I went to VCAHospitals with my pet and I was not happy with the service. The doctor was not very nice and did not seem to care about my pet. I was very upset and emotional, but the doctor did not seem to understand. She kept telling me that I should euthanize my pet, even though I asked for other options. I did not like this at all.

When I called the hospital to talk to the doctor, she was very argumentative and did not want to come out to talk to me in person. I was very disappointed with this. I felt like she did not care about my pet or my feelings. Eventually, she kicked me out of the hospital.

I would not recommend VCAHospitals to anyone who wants their pet to live. There are many other vet hospitals out there that have staff who truly care about animals and their profession.

So, I gotta say, I had a pretty frustrating experience with VCAHospitals. First off, I didn't realize that my plan would automatically renew every year on the same date that I signed up. They only told me this once, and then never mentioned it again. I mean, come on, how am I supposed to remember that kind of thing a whole year later? So, when they renewed my plan without any warning, it caught me off guard and I ended up with a bill that I wasn't expecting. Let me tell you, that really put a dent in my wallet - I'm talking a couple hundred bucks here.

But that's not even the worst part. These guys took my payment out on December 9th, and then AGAIN on the 23rd. Like, what the heck? I was lucky that it didn't overdraft my account, because if it had, I would have been seriously considering taking legal action against them.

Overall, I'm pretty disappointed with VCAHospitals. They really need to do a better job of communicating with their customers and making sure that they understand all the terms and conditions of their plans. And seriously, taking payments out twice in one month? That's just ridiculous.

This place ain't all that great. They seem to care more about making money than taking care of animals. They don't answer questions and they always try to push a bunch of tests on you, even if they ain't really necessary. They don't follow the standard of care, they just do whatever they can to make more money. They won't give you a straight answer about your pet unless you keep on spending money. I called them four times in a month and each time they gave me a different price for the same dang x-ray. If they really cared about animals, they'd do more to help owners afford to save their pets' lives. But no, they just care about making money off of them. It's a real shame.

I recently brought my furry friend to VCAHospitals for medical attention. Unfortunately, my beloved pet passed away unexpectedly and it was a very difficult time for me. I expressed my desire to have my pet cremated and was given a booklet with options for cremation arrangements. I selected and paid $130 for an urn to have my pet's remains returned to me.

However, when I called to inquire about the status of my pet's remains, I was informed that the communal cremation option had been selected and my pet's remains were not going to be returned to me. The employee simply apologized and did not offer any refund for the services that were not rendered.

Losing my pet was already a painful experience, but knowing that my pet's remains were not being treated with the respect and care that I had requested was even more devastating. It was a mistake made by an incompetent employee at VCAHospitals and it has caused me a great deal of pain.

I hope that others do not have to experience this kind of pain and disappointment. I strongly advise against trusting VCAHospitals with the care of your pets or their remains.

I recently had an experience with a Vet at VCA Indian Trace in Weston, FL that left me feeling quite disappointed. My cat had been acting a bit off, but nothing too serious. When I explained this to the Vet, she immediately presented me with a list of 8 different items that she wanted me to pay for. I was taken aback by this, as most of the items on the list were not necessary. For example, she wanted to inject my cat with pain medication, even though he wasn't in any pain! She also insisted on giving him two injections for nausea and vomiting, even though he wasn't experiencing either of those symptoms.

To make matters worse, VCAHospitals.com had an offer on their website that promised to waive the consultation fee if any treatment was needed. However, when I pointed this out to the Vet, she claimed to know nothing about it. I ended up paying $64 for absolutely nothing, which was quite frustrating.

Overall, I would caution others to stay away from this particular VCA location. It seems as though they are more interested in making money than providing quality care for pets.

I took my cat to VCA, Apache Animal Hospital in Sierra Vista, Az because she was vomiting three times a day. The staff examined my cat for about 10 minutes and then gave me a list of tests they wanted me to pay for. The total cost of the tests was $2,200.00! I negotiated with them for two hours and finally agreed to pay for the thyroid, kidneys, and urine tests, which cost $328.00. The results of the tests were negative for all conditions.

The staff suggested that I feed my cat gastrointestinal food and gave me a quarter of a bill for vomiting, which cost $22.00! I found the exact same medication on Chewy for $19.98 for a pack of four pills. I ended up spending a total of $435.00 on food and medication, but my cat still wasn't feeling better.

I called the hospital to ask for a prescription for the vomiting pills, but they refused to give it to me unless I paid for the remaining tests, which would have cost $2,000. Unfortunately, I couldn't afford to pay for the additional tests, so my poor cat is still vomiting and not getting any better.

Overall, I was disappointed with my experience at VCA, Apache Animal Hospital. The staff seemed more interested in making money than in helping my cat. I would not recommend this hospital to anyone looking for quality care for their pets.

I gotta say, I ain't too keen on takin' my pooch to this clinic. Dr. Longo, bless his heart, treated our furry friend in a way that was downright unprofessional and uncaring. He didn't seem to have any emotion or compassion for our dog, and even went ahead with a procedure despite knowin' that our pup was old, had health issues, and a small heart murmur. That was a real problem, 'cause there was a good chance our dog wouldn't make it out alive.

And let me tell ya, our dog suffered somethin' fierce for two whole weeks after that procedure. We had to take him back to the vet (Dr. Longo again) to get an injection that would calm him down and ease his pain, but instead the doctor gave him an injection that made things even worse. Our poor pup was in so much pain that he passed away just a few hours after that visit.

It's a real shame, 'cause it seems like this clinic is all about the money. Dr. Longo didn't seem to care about our dog's well-being at all, and just treated him like another dollar sign. I will say, though, that the rest of the staff at the clinic was pretty good and kind. My criticism is solely directed at Dr. Longo himself.

All in all, I wouldn't recommend takin' your furry friend to this clinic. If you want a vet who actually cares about your pet and isn't just in it for the money, you might wanna look elsewhere.

I had to take my feral cat CT to VCAHospitals in May because he was very sick. Dr. DeCamp saw him and confirmed my suspicions that CT needed to be humanely euthanized. I was devastated, but Dr. DeCamp was very kind and understanding. He even offered to do a necropsy to find out what was wrong with CT, but I declined because I didn't need the answers myself and didn't want to incur any further charges.

However, months later, I received a bill from VCAHospitals for the necropsy that I never asked for or approved. I was furious! I spoke with the staff and they confirmed that Dr. DeCamp had told me there would be no charge, but it seemed like someone had gone ahead and checked CT in for the necropsy anyway. I demanded to see the signed treatment plan, but they couldn't produce it.

I couldn't believe that VCAHospitals would stoop so low as to charge me for a service that I never requested. It seemed like they were just trying to make money off of my dead cat. I even wondered if they were diagnosing false anal gland infections just to bring in more revenue.

Overall, I was very disappointed with my experience at VCAHospitals. While Dr. DeCamp was kind and understanding, the billing department seemed to be more concerned with making money than providing quality care. I would not recommend this hospital to anyone.

I recently visited VCAHospitals for my second vet appointment after four weeks. During my first visit, I received a "promotion" which included a free exam. However, during my second visit, I noticed that I was charged an exam fee. When I inquired about it, they informed me that they usually don't charge an exam fee after just four weeks, but they would double-check. After waiting on hold for a while, they informed me that multiple boosters require an exam. I was never informed about this before the appointment, which made me feel a bit uneasy.

Furthermore, the vet called me back while I was waiting for them to bring my dog out and asked me to bring in a stool sample. They said it was to check for any worms or parasites. While I understand the importance of this, I informed the vet that my puppy had already received three worm medications to date. However, they insisted that it was good to check anyway. This made me wonder if it was just a cash grab.

The way they skirted around the exam fee made it very clear that they were trying to get the money back from the "free first exam." My neighbors even heard about VCA and how much of a cash grab they are. I would rather pay more at another vet knowing that they won't try to swindle me. Overall, I was disappointed with my experience at VCAHospitals and would not recommend them to others.

I gotta say, I ain't too happy with VCA Metroplex Animal Hospital in Irving, Texas. And let me tell ya, Dr. Bischofhausen ain't no good either.

Last year, Dr. B. told us some lies about my dog's cancer treatment. We trusted him and let him operate on our pup, but it turned out to be a useless surgery. And when we brought our dog home, he was sick as a dog - gagging, having trouble breathing, the whole nine yards. Turns out he had Laryngeal Paralysis LP, but Dr. B. tried to say it was just a coincidence. Yeah, right! And even though we spent a bunch of money and made lots of trips to his office, it wasn't Dr. B. who figured out what was really wrong with our dog or who successfully treated him for the cancer.

But that ain't even the worst part. VCA Metroplex Animal Hospital treated us like dirt!

When we started asking questions about Dr. B.'s practices and his tech, we asked for our dog's medical records. And what do ya know, they fired us as customers after we'd been going there for four years and paying all their bills. Can you believe that?

So yeah, I definitely don't recommend VCA Metroplex Animal Hospital or Dr. Bischofhausen. Stay away if you know what's good for ya.