Sunrise PC Support reviews and complaints
They took money for the services, but they didn't provide them
I have already used the services of the company Sunrise PC Support, but recently I spoke with the rep and he advised me to upgrade my system. He told me that it would cost me about $400. They told me that I could split the sum for two parts. I agreed and sent them payments in two parts, but after that I haven’t heard from them and no services or support was provided. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
Company Business Name: Sunrise PC Support
Country of complaint: United States
Address: 19C Trolley Square, Wilmington, California
Scam
Like others have reported, this company tries market themselves as Macfee through deceptive Google Adwords campaigns. They tried to con my wife into paying them $299 to remove a "virus" on a brand new computer. My wife was just trying to transfer her Macfee subscription to the new computer. They insisted on removing the "virus" because it was hiding in the...
Read full complaint and 1 commentThey do not give refunds…
Sunrise PC Support installed antivirus software on my pc. When I contacted support team I was told that my installation was illegal and they could not help me and I should get my money back but Sunrise PC Support say that they do not give refunds…
Company Business Name: Sunrise PC Support
Country of complaint: United States
I am also not agree with John Pooke, I am living in Las Vegas, Naveda. My dad call them for fixing issue in the absence of me. They really fixed issue and they are providing unlimited support by phone and remote. I an can trust on them. These guys are working very well and they really very polite. They are giving unlimited support.
I found them very helpful and supportive. They are very upfront in refunds and pay you straightway if you demand. It happened with me and I have no complaint about refund. I disagree with your comments and they are misleading comment for me.
We are not agree with this comment, if some one have issue with the company and our support please come and call to our customer service at [protected] or read our refund policy as well from the following link.
http://www.sunrisepcsupport.com/refund-policy.html