I had purchase 2 of 150cc scooter from sunny sports inc. But they are not legal to put on the street . As my Department of transportation documentation. These 2 scooter MCO Vin# do not match their Manufacturer's decoding documentation maintain by NATIONAL HIGHWAY TRAFFIC SAFTY ADMINISTRATION. I try to contact them but they won't do anything to fix it. They do not support their product. They are bad business . I did file a complain with LA BBB. They response back and said they already corrected .They are a lier to their own teeth. My big concern is why they still in business when they do not support their warranty, Bad and illegal chinese scooter came to USA. Consumer hurting. Some body need to put them out of business and send their scooter back to china
On 18 march 2011 we ordered one gokart model Gk-K110FS and one motorcycle model DB-200C off road or highway use bike we made payment in full.we did get them
within 10 days.We have been trying to get the title for the motorcycle so we can register it and get tags for
it so we could save gas i have sent them alot of emails and have call them alot of times just to be put on
hold for over a hour each time then get disconnected quite a few times.when i do get to talk to a person
they tell me i would have it within 3 to 5 days well it is going on 4 months.That is about the motorcycle.Here
is the gokart well after the first hour of my son riding it the the engine went out call them guess what no
help so i had to but another engine for it.Then my son was riding it and the right real wheel ripped off the
lug nuts of the gokart and he was riding it on a level road.thank god he was not hurt something need to be
done about these people.look i dont have alot of money or pull so if you guys at the BBB can help me
please help thanks.
his is off there website i have done everything it has said to do.
All documents for every street legal vehicle are usually sent in the mail 2 to 4 days after the scooter is shipped. Please note, we do not mail your MSO and Bill of Sales alone with your scooter, there is a possibility of receiving your registration information before you even receive your vehicle, since the LTL trucking company usually has longer transit time frame compares to first class mail service. We request each customer to confirm your VIN by email if you do not receive your registration documentations 7 business days after receiving your street legal scooter or motorcycle. To confirm: simply send an email to [protected]@scooterdepot.us include your order number and VIN in the subject or the body. We have one of our professional title representatives to process your title request immediately. MSO request generally requires 3-5 business days to process, and it is FREE of charge. The VIN (Vehicle Identification Number) is a unique 17 digit number. The VIN can be found on the outside of the shipping carton or on the scooter itself. You may also contact our MSO department representatives directly at [protected].
I bought a go kart from this company in early december for my grandon to have for chrismas. The total purchase was $1167..the order was supposed to ship to me 3 days after i bought it and 5-7 business days after since im in CT..funny part is that i got a call on 12/16/10 from Bully saying that they would deliver to me on 12/17 between 12-3om. I waited and waited..no one showed up..i called them and their customer service line told me that Sunny Sports/Scooter Depot has an accounting issue and all shipments are on hold until it is resolved. I was in awe to hear that they do not pay their bills and my shipment wouldnt be delivered to me. I immediately called Sunny Sports and demanded my refund 2 days later being 12/19/10. it was 1/3/11 and STILL NO REFUND!!!...these people ripped me off..i got my credit card statement for the charge and my credit card company charged me interest on the purchase...they finally gave me my refund on 1/8/11 but still...it took them 1 month to give me my money..these people are crooks and should be closed down..anyone who reads this..please think about it before buying from a company that doesnt pay their shipping bills..they just want your money, hang on to it as much time as they can and run with it if they could get away with it..I WOULD NEVER EVER EVER IN MY LIFE buy from this company again and i hope this complaint can make you reconsider keeping these people in businesss or not
Consumers - Please contact the CA State Attorney General for Consumer Fraud - my case is being investigate by Mr. Zinzun and Ms. Adrian Javier. They have more than 50+ documents/evidence against them from me. They are aware of this website to include the Better Business Bureau that have over 200 complaints not answered by Sunny Sports Inc and all of their Alisases companies. Together we can raise enough Consumers Complaints in order to show how fraudulent this company is – they won’t even address the Better Business Bureau. They will have to answer to the pending complaint with the Attorney General if enough people complain. I am the “spear” just need enough ripped off/angry consumers to be the “spear” against this company(ies):
State of California
Dept of Justice/Public Inquiry Unit
P.O. Box 944255
Attn: Mr. Lupe Zinzun or Ms. Adriana Javier
Sacaramento, CA [protected]
Sunny Sports inc: President – Ms. Lei Lu Vice Pres: Ms. Amy Barnes
AKA: Global Marketing Analysis Inc, and others aliases
Bought a Gokart from them in Feb 10 for my son's 11 year old b-day. They knew all of my son's details. They stated the gokart they sold was perfect. The gokart is suppose to carry up to 400 lbs and 2 seater. I later was told by them the persons can not be taller than 48 inches but the Gokart has a plate riveted that no one under 16 years old can drive it. I guess only midgets older than 16 years old and under 4 feet can drive. Totally misrepresented. Thank God I used my VISA. My bank has all evidence and refunded my $1, 167.00 within 2 days. I have filed back in Feb 10 a complaint with my local police department. My attorney has contacted them but seems that NO ONE, to include Ms. Amy Barnes, wants to sign their name to any documents – probably aware their signature will be used against them in a court of law.
Well, I got back all of my money from my bank AND I still have the gokart. I suspect they want the GoKart back because they will try (it will not happen with me – I fight back legally) and impose about a $700.00 return policy they have (impossible to comply for an honest consumer if you read it).
I have filed a Small Claims Lawsuit and awaiting for them to come to court on 8 June 2010 in Kentucky. A consumer can legally do that even though they are in California. Ms. Barnes threatened me with their attorney (yeah, right! ). My attorney has contacted them in writing. Don’t feel threatened by them if you are not in California – know the law about internet commerce. They HAVE to file a lawsuit in YOUR state and NOT in California where their company is based from.
Put in the California Better Business Bureau their name/address and you will see the hundreds of complaints against them! Not being libel or slander – just informing the public on this company’s business ethics/dealings. Good luck!! Angry US Army Retired Soldier in Kentucky.
Be aware from: Sunny Sports, New Star Marketing Group, Inc they have many web sites, www.buybikespro.com, www.scooterdepot.us and www.motorsportsdepot.com is what I found.
On 05/22/09 I paid Sunny Sports $1783, 11 for 1 Scooter, 2 helmets and vehicle registration fee. Their promise was to do the registration at DMV, for the fee of course, and that I would get the papers one week later. I received the scooter on 05/26/09 and 1 helmet a couple of weeks later - which was a different helmet than the one I originally ordered. After various emails and telephone calls, I still have not received the registration papers (which I have paid for) nor the MSO (Manufacturer's Certificate of Origin) and the Bill of Sale which must be signed by the authorized person. So, I have a scooter in my garage which I cannot use and a $1783, 11 charge on my credit card for something I still have not been able to use because Sunny Sports has not sent me the above mentioned documentation needed to register the scooter at DMV. They also charged me a fee to register the vehicle at DMV and still have not done so. In an email they confirmed that the documentation was sent but all we received was 1 helmet. Then one week later they also confirmed that it was going to be sent out. I requested a tracking number and never got it. Today my wife called and she got the “run-around” as well. The time they put her on hold was as long as it took her to walk 4 blocks from work to the parking, then the 10 mile drive home. When they finally got to her, the responsible person for documents had gone home.
My experience with this company has been dreadful and I strongly recommend that no one buy anything from them. The following is a list of reasons why:
1. I ordered a silver motor scooter from them on line...I recieved a blue one.
2. I ordered a scooter as it was advertised, with a trunk and a rack to support it...I received neither.
3. When I received it the front brake didn't work and they sent me to a local repair shop to have the brake bled. The mechanic suggested that I order a new brake cylinder from them which they sent, but they would not confirm their willingness to pay for its installation.
4. From the beginning I had tremendous trouble getting the scooter to start. So I had to take it back to the repair shop in my van, where, after taking it completely apart, they discovered the carbuerator was all gumed up and had to be cleaned. Also the battery was so low from futile attempts to start it, they had to charge it and when they attempted to charge it, the battery terminal broke completely off and I had to purchase a new one. In all, I spent $200 dollars of my own money.
5. Here is the biggest kicker of all: I was notified that the State of Pennsylvania will not accept the Certificate of Origin because the numbers don't match up and all such scooters with a serial number starting with L and manufactured in China are not approved for Pennsylvania roads. I can not get a legal title or a legal registration...which means I cannot legally drive it. And since I can't give a potential buyer a legal title, I can't even sell it!!!
6. Repeated calls to the company are a tremendous waste of time. They put you on hole. The person you need to talk to is either on the phone or is out of the office...and they never return the call.
If you want to save yourself a lot of aggravation, DO NOT BUY ANYTHING FROM THIS COMPANY!!!
Bought a scooter from this place and the thing is basically slowly falling apart. They made it seem that everything internal would be covered for up to one year and the cosmetic parts exterior would be 6 months now the plastics cracking just from riding it and its only 300 miles on it. Now it won't start and needs a new cdi they will not warranty says it a 6 month part. How can a warranty be out on a part that controls the bikes ability to run. Im thinking of suing this place for my money back in small claims here in west palm beach and paying the 200 dollars to get there attention. Scooter depot aka sunny sports does not stand behind there products which are going to break down and leave you footing the bill for inferior parts just buy a name brand you save money by spending money I regret buying this scooter was nice while it lasted 300 miles and it no longer works.