Sneakersnstuff reviews and complaints

Nike air. Shoes wore down after a month. Not worth it. No refund. I?m disapointed. Cost was 1300 sek

I sent back my order (PO 2621290) with USPS ***99 and it got to SNS on January 25th. But, I still haven't got my refund and when I try to contact them, they just say something about staff shortage and stuff. It's been over a month now and I'm starting to think this company is broke and shouldn't be scamming people. Can someone help me get my money back? Thanks, Katya.

I bought some stuff from Sneakersnstuff Inc. When I got the stuff, some of it was too big and one was dirty so I sent it back. They didn't give me a return form so I had to find one and print it out. The form didn't say anything about dirty stuff so I just checked the box for a refund. They sent me an email saying they were sending the stuff back because the shirt was dirty and the shorts smelled bad. I was confused because neither of them smelled and the shirt was just too big. The shorts did have a stain (that's why I sent them back) but I didn't do it. I took them out of the box, saw the stain, and put them back in the box to send back. The person I talked to kept saying I should have said there was a stain on the shorts but the form didn't say anything about that. They're lying about the shirt being dirty and smelling bad but I took pictures of it and I took both items to...

So, I won a raffle for some shoes from Sneakersnstuff before all this social distancing stuff happened. But then, life got crazy and I didn't really care about the shoes anymore. I asked if they could cancel my order, but they said no way. If I want a refund, I gotta send the shoes back. The person who responded didn't even bother to check if the shoes had shipped yet. Kinda annoying, but whatever.

I got stuff from this company but some of it was too big and one was stained so I sent it back. They didn't send me a return form so I had to find one and print it out. The form didn't say anything about used or dirty stuff so I just checked get refund. They sent me an email saying they were sending the stuff back because the shirt had stains and the shorts smelled of sweat. I was confused because neither thing smelled and the shirt was just too big. The shorts did have a stain but I didn't cause it. I took it out the box, saw it, and put it back in the box to be returned. The representative keeps saying I should have mentioned the stain but there was nowhere on the form that said used or worn. They're lying to keep my money. I took pictures and went to Adidas and they said neither thing smelled like sweat, the shorts just had footprints or stains. I can't mention something wrong with the shirt when the only thing wrong is it was too big. They're lying and other people have said they do the same thing. They send dirty stuff and won't respond or give money back. I'll send the shirt to the supervisor so they can smell it and see there's no sweat smell. It's been almost a month but their policy says 14 days for returns.

I won a raffle for some shoes from Sneakersnstuff before the whole Coronavirus thing happened. I found out I won but I was too busy with work and school and worrying about my grandma to care about shoes. So I emailed customer service to see if they could cancel my order before it shipped. They said no and told me to ship it back if I wanted a refund. This is dumb because I don't want to risk getting sick just to return some shoes. They didn't even try to help me out or check if they could cancel the order. It's not like they don't accept returns and give refunds anyway. I'm mad that a company I used to like didn't care about my situation.