Safety Insurance reviews and complaints

I had a recent issue with Safety Insurance. I had a rental while my car was being repaired. I was hit by someone insured by Safety Insurance. A month after the accident I received a charge on my credit card from Hertz. When I enquired I was told that Safety Insurance would only pay a portion. This didn't make sense because I only had the rental for the time it took for my car to be repaired. Well six months later I am still trying to get Safety Insurance to pay the balance they owe. They have been absolutely horrible to deal with. I would never choose to do business with this company.

I have been trying to work with Safety Insurance on a loss claim. They DO NOT communicate with me. I have called (was hung up on) emailed and contacted my agent who hasn't had much success. I strongly recommend not to deal with Safety Insurance. It's bad enough to have a loss but worse to have an Insurance Company that's just not there for you. I don't know the status of the claim, whether or not they'll cover it, when they expect to do anything. It is absolutely the worst company I have ever delt with.