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CB Royalway
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4:13 pm EDT
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Royalway Plush dog I ordered

First of all I ordered a brown dog not white and going by your add it was one that moved around. The one I got is something you could buy in wallmart for five dollars would like to be reimbersed l am sending this one back to you thank you truly murray keller

Country of complaint: Canada

Desired outcome: the brown one that runs around or reimburst & a response please

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8:14 pm EST

Royalway Watch

Ordered march 1st recieved march 2nd watchwas not what I ordered it is garbage I would like money put back on my card also ide like to have a return mail label emailed to me if I dont recieve an answer sutable I will take higher steps rh

Country of complaint: Canada

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3:18 am EDT

Royalway iPhone

J étais suppose avoir un téléphone et j ai reçu autre chose par la malle
Ne vous fier pas a eux

Country of complaint: United States

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3:08 pm EDT

Royalway Being shipped wrong merchandise

On June 28, 2021 I ordered two dresses from an Instagram ad from a site called "Eterim" I believe. About a week later I tried to check on the order and found that I was rerouted to another site. My purchase came today. Whereas I agreed to pay for two boho inspired dresses, I got one colourful shapeless ocean themed dress. No tags on it to indicate brand or size. I'm going to file at the Better Business Bureau also. What a scam. Shame

Country of complaint: Canada

Desired outcome: I want my money back

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5:25 pm EST

Royalway Backhoe

Ordered a ride on adult backhoe from China. Finally showed up and a Barbie doll won't even fit on it. Scam Scam! Contacted sellers and no reply. Order numbers N202106272203372678 and order number N20210627220665591 with Canada post tracking # [protected] for qty 1. Have not received a tracking number for the second one yet.

Country of complaint: Canada

Desired outcome: Full refund

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12:10 pm EDT

Royalway Puzzle table

I ordered 2 puzzle tables at 35.00 each and was shipped 2 mini puzzles!

After trying to contact the company about an error in the order I decided that I would accept the 2 tables. I have included a screen shot of one of the confirmation emails I received.

Delivery from Canada post did take longer than expected and I was shocked when they said items were delivered. They weren't at my door, they were in my community post box and the packages were small. This couldn't be what I ordered. Upon opening them I see a mini puzzle that I would never have ordered.

I followed the return and refund policy instructions and have reached out 3 times with no avail.

I want either what I ordered or my money refunded. I have tried to contact the company multiple times and have received no response.
Today I did receive a notification that now the email does not exist.

Country of complaint: Canada

Website: Prosaless.com

Desired outcome: Money refunded or product ordered

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John Root
Waterdown, CA
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Aug 01, 2021 5:24 pm EDT

Ii ordered a ladder, and got two earbuds for an android phone, which I do not own. Scammers.

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4:37 pm EDT
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I ordered a rocking lawn chair $39.99 and received a WWAGO seating pad $2.99 that is a far cry from what I ordered. The company is not returning my enquiries, there was no packing slip, no documentation on order number WW9525105190290 SKU # CAEXPPH. How do I get this issue resolved? we contacted the business by email a couple of times and are not getting any responses

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11:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Royalway Rocking lawn chair

I ordered a rocking lawn chair $39.99 and received a WWAGO seating pad $2.99 that is a far cry from what I ordered. The company is not returning my enquiries, there was no packing slip, no documentation on order number WW9525105190290 SKU # CAEXPPH. How do I get this issue resolved?

Country of complaint: Canada

Desired outcome: i want my correct product

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8:38 am EDT

Royalway Product

I ordered a inflatable paddle board and kit. I received 2 little toy ships

Country of complaint: Canada

Desired outcome: Want my 165 dollars back

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12:46 pm EDT

Royalway False advertising ans received wrong items

I ordered electronic desk for home work. Received a cheap plastic desktop support. Tried exchange emails with customer supposed but no return. I have included photos of ordered desk and cheap plastic support I received

Country of complaint: Canada

Desired outcome: Refund

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4:19 pm EDT

Royalway They send me kids stuff instead on my order

Instead of my other they sent me a kids puzzles. 24 pieces. I'm not interested in kids stuff. I want my order or give me back my money. And the day before they sent me a whale little plastic brush that I didn't order ether. I'm not interested in your kids stuff I don't have kids anymore. So please be nice and give me my money back. I'll be waiting for your response.

Country of complaint: Canada

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8:53 am EDT

Royalway Shirts I ordered

I ordered shirts from this company. Went on their website to complain and of course I couldnt find actual site. This company sent me absolute crap shirts. Their material is brutal and I ordered xl and the xl size wouldnt fit a skinny 10 yr old. Brutal company will never order from them again. Strongly recommend not using this site.

Country of complaint: Canada

Desired outcome: money returned

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