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CB Royalway

The good, the bad, and the ugly - discover what customers are saying about Royalway

Welcome to our customer reviews and complaints page for Royalway. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Royalway.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Royalway's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Royalway, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Royalway. Your feedback is an important part of our community and will help others make informed decisions.

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P
4:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Royalway Plush dog I ordered

First of all I ordered a brown dog not white and going by your add it was one that moved around. The one I got is something you could buy in wallmart for five dollars would like to be reimbersed l am sending this one back to you thank you truly murray keller

Desired outcome: the brown one that runs around or reimburst & a response please

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R
8:14 pm EST

Royalway Watch

Ordered march 1st recieved march 2nd watchwas not what I ordered it is garbage I would like money put back on my card also ide like to have a return mail label emailed to me if I dont recieve an answer sutable I will take higher steps rh

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3:18 am EDT

Royalway iPhone

J étais suppose avoir un téléphone et j ai reçu autre chose par la malle
Ne vous fier pas a eux

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3:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On June 28, 2021 I ordered two dresses from an Instagram ad from a site called "Eterim" I believe. About a week later I tried to check on the order and found that I was rerouted to another site. My purchase came today. Whereas I agreed to pay for two boho inspired dresses, I got one colourful shapeless ocean themed dress. No tags on it to indicate brand or...

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5:25 pm EST

Royalway Backhoe

Ordered a ride on adult backhoe from China. Finally showed up and a Barbie doll won't even fit on it. Scam Scam! Contacted sellers and no reply. Order numbers N202106272203372678 and order number N20210627220665591 with Canada post tracking # [protected] for qty 1. Have not received a tracking number for the second one yet.

Desired outcome: Full refund

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12:10 pm EDT

Royalway Puzzle table

I ordered 2 puzzle tables at 35.00 each and was shipped 2 mini puzzles!

After trying to contact the company about an error in the order I decided that I would accept the 2 tables. I have included a screen shot of one of the confirmation emails I received.

Delivery from Canada post did take longer than expected and I was shocked when they said items were delivered. They weren't at my door, they were in my community post box and the packages were small. This couldn't be what I ordered. Upon opening them I see a mini puzzle that I would never have ordered.

I followed the return and refund policy instructions and have reached out 3 times with no avail.

I want either what I ordered or my money refunded. I have tried to contact the company multiple times and have received no response.
Today I did receive a notification that now the email does not exist.

Desired outcome: Money refunded or product ordered

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John Root
, US
Aug 01, 2021 5:24 pm EDT

Ii ordered a ladder, and got two earbuds for an android phone, which I do not own. Scammers.

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4:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a rocking lawn chair $39.99 and received a WWAGO seating pad $2.99 that is a far cry from what I ordered. The company is not returning my enquiries, there was no packing slip, no documentation on order number WW9525105190290 SKU # CAEXPPH. How do I get this issue resolved? we contacted the business by email a couple of times and are not getting any responses

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11:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Royalway Rocking lawn chair

I ordered a rocking lawn chair $39.99 and received a WWAGO seating pad $2.99 that is a far cry from what I ordered. The company is not returning my enquiries, there was no packing slip, no documentation on order number WW9525105190290 SKU # CAEXPPH. How do I get this issue resolved?

Desired outcome: i want my correct product

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8:38 am EDT
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I ordered a inflatable paddle board and kit. I received 2 little toy ships

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12:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered electronic desk for home work. Received a cheap plastic desktop support. Tried exchange emails with customer supposed but no return. I have included photos of ordered desk and cheap plastic support I received

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4:19 pm EDT

Royalway They send me kids stuff instead on my order

Instead of my other they sent me a kids puzzles. 24 pieces. I'm not interested in kids stuff. I want my order or give me back my money. And the day before they sent me a whale little plastic brush that I didn't order ether. I'm not interested in your kids stuff I don't have kids anymore. So please be nice and give me my money back. I'll be waiting for your response.

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8:53 am EDT

Royalway Shirts I ordered

I ordered shirts from this company. Went on their website to complain and of course I couldnt find actual site. This company sent me absolute crap shirts. Their material is brutal and I ordered xl and the xl size wouldnt fit a skinny 10 yr old. Brutal company will never order from them again. Strongly recommend not using this site.

Desired outcome: money returned

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