Quality Car Mats Complaints & Reviews

Quality Car MatsDisatisfied Customer

The "custom" order arrived with grommet holes that have nothing to do with my vehicle. Then, after having to listen for five minutes to the extremely rude representative, Laura, telling me how it was my fault... then, she tells me I can return the order... but it would cost me 30% of the order cost!! STAY AWAY!!!

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    • Jk
      JKDE Jul 05, 2011
      This comment was posted by
      a verified customer
      Verified customer

      How was it your fault?

      Did she say you ordered the wrong thing?

      If a customer makes a mistake ordering "custom" made items, companies can and do charge restocking fees on order returns.

      2 Votes

    The complaint has been investigated and
    resolved to the customer's satisfaction
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