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The good, the bad, and the ugly - discover what customers are saying about Protea Metering

Welcome to our customer reviews and complaints page for Protea Metering. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Protea Metering.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Protea Metering's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Protea Metering, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Protea Metering. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
11:10 am EDT

Protea Metering Charged for being broke

Charged money for being broke
I'm so upset with protea metering, this company only makes money by scamming people out of their money. I recently moved in to a new place and needed to put the water in my name, protea metering asked me to pay a deposit of r1030 which I did even though I did not have the money I proceeded to borrow the cash to make the payment. I then received a letter to pay the water bill which was r381, I paid it in full.
After a couple of day's I received a e-mail stating payment was made a couple of day's late and I was fined another r900 for reconnection fee (which they never did because they never disconnected it) plus added some other penalties.
So basically my bill this month is from r0 - r1800 in one month.
I was warned that protea metering are the worst and now I know why.
They basically charged me money for beying broke!
I went to their office and was told to just pay the fines because my water usage is only around +- r300.
How can they charge me when I tried my best to make sure the bill's are paid in full?
Every time they see you pay in full they will find something else to fine you with.
So they expect me to find an ex amount of r1400 extra on my bill just because I paid them 2 or 3 days late

Desired outcome: for them to withdraw all their additional charges

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2:14 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Protea Metering is not forthcoming company at all. I moved to new flat and paid all my money as deposit, I had no money left to pay electric bill so I called Protea and explained them my situation. Instead of giving me couple of week time they’ve disconnected electricity straight away. I’m very disappointed.

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