Play Action Customs reviews and complaints
Custom mcfarlane figures
In February of 2015 I decided I wanted to purchase some custom made McFarlane football figures. I looked through several sites and was drawn to play action customs; the figures seemed really well done and the website itself was professional. In the end, really wish I had looked into the reputation of Kevin Olinger and play action customs before placing my order. There are several stories just like mine that people have posted on internet scam sites. Kevin is very engaging when first contacted. He sent back and forth ideas for the figures I requested and I sent him $300. That was the last meaningful interaction I had. Multiple emails sent on my behalf, 90% of which were ignored. It is now September of 2016 (18 months later) and still no figures. Take my advice and STAY AWAY!
Money Ripoff - No Product
I purchased via paypal with Kevin Olinger at playactioncustoms 5 Dallas Cowboys figures on 9/2/2013 for $375.00. PayPal can only dispute a claim within 45 days of purchase. Kevin string you along with stories that he is having issues with decals or matching the ink so that the 45 days expires after he has your money. As of 12/20/2103 I still have no product...
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Today I receive a figure from Kevin which I paid no where near $300 for. It took longer than I expected. I also emailed Kevin several times. He always answered and he explained why it took time. I am very satisfied with the figure I received from Kevin.