Paddle reviews and complaints
Unauthorized debit card charge
I purchased 12 months of PDF Converter for $73.83 on May 30, 2023. I have received nothing as I did not authorize the purchase. I contacted Paddle and their response was a refund would be forthcoming. Nothing has appeared on my card statement. Action required or I will report it to my bank as fraud.
Thank you for your inquiry.
Paddle acts as a reseller of this product so for this question, please allow me to refer you directly to them who is bcc'd here. I have forwarded your request to their support team who will be better able to address this concern. They will follow up shortly.
Just a quick note for UAB Baltsoft - Please assist Russell with the issue described below.
Paddle Bot: It looks like you purchased 12 months from Baltsoft on May 30th 2023 for $73.83.
Do you recognize this charge?
Buyer: NO
Paddle Bot: I will flag your case for our team to take a closer look. In the meantime, would you like me to try to issue a refund?
Buyer: YES
Paddle Bot: Ok, one moment while I process your request
Paddle Bot: I'll need to forward your request to Baltsoft to help you with this, per their policy.
Country of complaint: United States
Desired outcome: Please refund!
Restoro Astoria NY
I did make a purchase of Restoro for $27.95 on March 30th. But now when I received by credit card bill there are 2 additional charges for $19.99 from Paddle.net Restoro Astoria NY on my statement and I would like them taken off Pronto! I did not authorize Restoro more than one time and it did not fix the laptop I was working on anyway. Will no better next time and I hope there will NOT be a next time.
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