Their website claims their shoes are for any width feet but the toebox was tight. their refund options is a loss all the way around.
1. Get A FREE pair of shoes for a size replacement. No need to return the shoes back to us you just need to pay 12-13 USD for the shipping and packaging fee.
2. Return the shoes to our facility and we will refund you as soon as the shipment arrived it will probably take for 2-3 months to get delivered in China. You will pay the international shipping fee and we deduct a 15% restocking fee.
3. We will refund you 30% based on the amount of shoes you have purchased and you don't need to return the shoes to us.
Country of complaint: United States