Offer Wire reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Offer Wire
Welcome to our customer reviews and complaints page for Offer Wire. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Offer Wire.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Offer Wire's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Offer Wire, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Offer Wire. Your feedback is an important part of our community and will help others make informed decisions.
scam
I placed an order for comcast internet services as this company claimed to be an authorized dealer. They promised me a rate that comcast didn't know anything about AND they promised shipment of a modem (with full rebate cost included. The modem did not deliver as promised and when i called, they kept saying they could not track the order and that they would "escalate" the problem to someone to research and that I would receive a call back. The call would never come and the next time I would call, they would say that there was no record of the "escalatio" and that they would start the process now. They had no managment that I could speak with and they became argumentative when I told them to cancel my order. Refusing at one point to do that.
This company (if it is real) has the worst customer service and accounting practices of any I've ever seen.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rebate not honored
My complaint is exactly the same as several on your site with this company. I have been waiting for a $50 rebate for the purchase of a D Link wireless router which was offered free after rebate for purchasing high speed internet service through Time Warner Cable in central New York.
I submitted all necessary paperwork and have twice now been denied my rebate. The first time the rebate was denied for not having purchased the equipment during the promo period. This was of course incorrect. After getting though to them by phone they agreed I had purchased the router during the required period of time. Now I have been denied the rebate for the second time stating my order number was not submitted. It was. I have been on hold on the phone for over 30 minutes (as I type this) waiting to speak with a representative. Can't help but think this is just another ploy to get people to hang up, give up and not get their rebate.
this company needs to stop doing business. They are crooks. How do we stop them from ripping more people off?
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, I am sorry for your problems. I work for Bridgevine and can help resolve any problems may still be having. Please email me any information regarding your order so I can help you out.
Thank You,
Mike Bass
Mike.Bass@bridgevine.com
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I was lied to by a Representative of Offerwire I believed working with Time Warner Cable. Come to find out that when he said I had to either rent or purchase a wireless box because Time warner Cable did not offer wireless routers with there services I was lied to 74 dollars later turned out. The time warner Cable installer had a company wireless box in his van and it came free with the upgraded package I had purchased through them. When I called the offerwire company asked for a refund I wasnt informed by management that they would review the call and then I might get some of a refund back depending on what she decided. (I was supposed to get a full refund if I mailed in the rebate two month after I used there services) but I might get some of my money back in a few weeks maybe.
IF YOU SEE THIS COMPANY LOGO ON THE WEBSITE RUN USE SOMEONE ELSE. THEY ARE SCREW UPS THAT COULD CARELESS ABOUT THERE CUSTOMERS!
Hello, I work for Bridgevine/Offerwire and if you are still having any problems dont hesitate to email me. To help fix your problem please include your order number and any other information regarding your order.
Thank you,
Mike Bass
Mike.Bass@bridgevine.com