Nu Youth Anti Aging Formula Order Confirmation reviews and complaints
Nu Youth Anti wrinkle Cream
I ordered free product on line with the offer valid only to pay shipping cost. I have not received any product and then a large amount was deducted from my account. I queried this and was given an absurd explanation that if you do not cancel the free offer you are liable for the full purchase amount. When I informed the company that I have not even received...
Read full complaint and 18 commentsProduct not received and unauthorized deduction
I have not received the free sample to test but paid for the shipping. This was deducted off my account. I did not received anything in the post and wrote and email querying this. I received no reply and the next thing was a large amount (in South African terms) was deducted from my account.
I phoned and was give the assurance that they will cancel the order; This was their reply :
"Greetings,
Thank you for contacting customer care.
Your account with Nu Youth Anti Aging-[protected] and Nu Youth Anti Wrinkle-[protected] has been successfully canceled you may keep your order that was already shipped and there will be no further charges to your account.
If you have further questions, please feel free to contact customer care or contact our chat support at myaccountsupport.net.
Kind Regards,
Nu Youth Anti Aging and Nu Youth Anti Wrinkle Support Team
South Africa
+27-[protected]
What bothers me is there is now name and I am not sure if I can trust them to cancel the order. I c annot figure out where they are operating from.
thank you so much for your help
Arina Bohler
arina.[protected]@hotmail.com
Country of complaint: United States
Website: nuyouthantiaging.com
Stay away from this dishonest "Rip-Off" product/company. You request a free trail offer for only a small shipping and handling charge. They then double charge your credit cards $89.95 and $87.95 because you have unknowingly agreed to an "Unseen' contract for these charges to be billed monthly. I never did receive the samples. Attempted to contact company by phone... was advised that I was in a legal contract for the monthly charges. The phone rep advised that I could not cancel and would not supply an address to return product for refund and advised that if I filed a dispute with my CC company that they would file legal charges on me for filing a "False Dispute". Then when I hung up..they auto called my back three times to try to intimidate me into paying and not disputing and went on and threatened to destroy my credit rating!
Working with my CC company to reverse fraudulence charges..
STAY FAR AWAY FROM THESE CROOKS!