New York Craft Construction reviews and complaints
lousy work, didn't finish, kept money
I had two signed contracts with them and a timeline. I paid them over $6, 200 to upgrade elements of my apartment in Noho. I did not expect them to make it worse, which they did, until finally I stopped the job. They walked away from unfinished work, much of which I've had to have done over - illegally installed electric work cost me $300 to redo, painting the brick wall and sleeping alcove cost me an additional $580. I still have to repaint the floor, redo the front door, finish the entryway, put in draft protection in front of a large window, and redo very lousy work in the bathroom. I have submitted a complaint to angies list where I found them, but no response. I have emailed them repeatedly, no response. I gave them a check for an additional $500 to cover wood for the bed and the new door, neither of which did they do, but they kept all the money. I have been seriously burned by them. Everyone should stay as far away as possible from New York Craft Construction Inc. They say they have 10 people working for them but I only ever saw or spoke to 2 - the owner, and the worker, both liars. For more details see https://sites.google.com/site/newyorkcraftconstructionlousy/
Horrible Work
I hired this company to build a walk-in closet. The workers were not professional at all. The manager seemed to have a learning disability and when I called to complain the owner, she blasted me. She told me the manager was her husband and how dare I insult him. I asked about his supposed education (the claim is he went to "construction" school) and she became irate. I had to ask the workers to leave. They had made a mess, tracked in dust and dirt all over my apartment. They used my kitchen as if it was a mini-mart. They had horrible manners and language. Of course they spoke English but if I asked a question they would begin speaking in a foreign language and laugh. The owner herself was crass to say the least. The price was great, the work shoddy. I ended up hiring another company for a little more but what a difference. Do not use this company, true they sound great but they are a true nightmare. My deposit was never returned and I am now in small claims court trying to get my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am the owner of NY Craft construction. Who ever this Eve lady is she is factious. We are licensed bonded and insured. ALL of our paperwork is documented and available for the public with a written request. we also have contracts in place and those need to be signed off by both parties. in addition there are 0 lawsuits against us . Please visit. the following website to find cases if lawsuits against anyone in the New York City area http://iapps.courts.state.ny.us/webcivil/FCASSearch?param=P As you can clearly see we have no lawsuits against us, as for you Miss Eve we have a NYPD report of harassment against you and have further filed a lawsuit against Complaints board.com to obtain your I.P. address and also 1 million dollars for defamation of our character 1 million dollars for your comments & 1 million dollars to complaint board.com for allowing this to be posted and not removing it. see you all in court!
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This is the President of NY Craft, I have just read the inflammatory comments made by Mr. Joel Beard. We have ON FILE emails, texts and other correspondence from Mr. Beard that are contradictory to what he states here. He did pay us but state dthat he was VERY happy with the results. after the job was completed, he came back after weeks, not days and demanded a full refund. We have a signed off contract from him. In addition, he has not only tried to discredit our company but the corporate officers as well. We find this to be highly unprofessional and unethical as well. We have made every effort to resolve his displeasure, but to no avail. We have also defended ourselves in Angieslist and all the information is there for you to view. After many unsuccessful attempts to resolve this despite we have chosen legal recourse. We are pursuing legal action against Mr. Beard, and we have a VERY strong case. If anyone reading this post wishes you may send our company a information request, and we will gladly furnish you with the contracts, emails and referral of many happy customers including Mr. Joel Beard, before he decided to terrorize our company and extort monies that were paid for a stupendous job. We welcome any and all emails and /or calls to our company . We are here for you 24 hours a day 7 days a week in the event of an emergency.