Mondo/MTN reviews and complaints
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Internet
We took out a month to month contract with Mondo/MTN early in 2022. We did month-month for the last 2-3 years because we new we would be emigrating somewhere in the near future, so we could cancel easily. Mondo agent contacted us in 2022 offering an upgrade, and my husband specifically asked if it was still going to be a month to month contract. The agent...
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This review was chosen algorithmically as the most valued customer feedback.
Unauthorized debit after cancelling
I signed up with Mondo in December 2020 when I spoke to a consultant: Daniel Naidoo he ensured me that the service he was offering me was for R150 per month for 20g and it was capped. The next thing in January a debit of about R400 went off and in Feb R300+ went off in March I cancelled but they kept on debiting. The account is now in arrears and it'...
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