Masterbuilt reviews and complaints
Customer service
I purchase 2 parts for my Masterbuilt electric smoker on July 9th. They took my money right away and thanked me for my purchase. They DIDNOT tell me when I could expect my parts. I filled out their form on the website twice. First one was on July 25th case # 597133 and the second on on August 3rd case # 604017. It is the same day that I filed a complaint...
Read full review of MasterbuiltSeries 800 grill
The MASTERBUILT website illustrates that it model800 gravity feed charcoal grill comes with a flat top griddle insert. So after extensive research I decided to purchase one at COSTCO. Once assembled I find no griddle insert. When I contacted Masterbuilt they claim the Costco Masterbuilt Model800 has no insert. I find this to be deceptive and a...
Read full review of MasterbuiltGiving a Voice to Consumers
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