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CB Houzz Pro

The good, the bad, and the ugly - discover what customers are saying about Houzz Pro

Welcome to our customer reviews and complaints page for Houzz Pro. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Houzz Pro.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Houzz Pro's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Houzz Pro, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Houzz Pro. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
3:08 pm EDT

Houzz Pro Houzz Pro

Very disappointed in Houzz. At one time I would sing their praises but at $400 a month for hardly any leads, software upgrades that we already have in house and worst of all predatory renewal policy.

You must must must pay attention to the renewal date.

Companies with policies like this are the reason why states like NY and CA have new laws on the books. They keep claiming that they sent me the contract I signed with this renewal practice - after 2-3 weeks now I have yet to see it. The CA law is very clear about notification in a different font and within time to cancel before renewal.

I just can't believe that this is the same company that I have urged other trades to join.

Unless you want a life time subscription don't join

Desired outcome: Let me cancel and do not bill me as I can't even access the Houzz account.

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R
4:39 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I signed up for the Houzz Pro lead generating service for 1 year at a cost of $2,390. At the end of the one year cycle and having received no viable leads I decided to cancel this service. I called them and instructed them to cancel on 12-20-21. I was told by the person I was speaking with that they would contact my account manager and it would be taken...

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