Health Solutions Network Complaints & Reviews

Health Solutions NetworkHarassing and vulgar phone calls

For a period of two months, we have received weekly phone calls from [protected] trying to sell us prescriptions. Each time, we have asked to have our number removed from their database. The caller has always been aggressive and has never complied in our request. Today (4/5/14), I received a call from this number at approximately 3:10 mst. I continued to ask for him to remove my name. I finally snapped, swore at the operator, and hung up. Within fifteen seconds, he called back. I answered and he repeatedly asked, "are you a bloody ###?" After hanging up, he immediately called back, asking the same thing.

Abusive, vulgar, and unbelievable.

  • Sa
    Sallys Closet Mar 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    They call and call and call any hour any day. I tell them repeatedly to stop. Tell them I want to speak to a supervisor, I am on the national do not call list doesn't stop the calls. Fed up!!! They now call from a restricted number so I can't block them. Make them go away!!! Someone please tell me how.

    0 Votes

Health Solutions NetworkHarassment

My name is Linda, I'm a very healthy 30 year old woman who does not put anything in my body but Motrin. I have never used Health Solutions Network (mymedicinekit.com) EVER and yet for over a year now I have been receiving calls on my cell phone using up my minutes and yes they are even leaving messages asking for a Patricia. I have told this business SOOOOOO many times that I am NOT Patricia and to please take me off the calling list and yet it continues. I have told this business that this is harassment and I'm calling the police over 20 times and yet I still get calls (when it started it was 10 calls a day...!!!). I have phone records and will be reporting this to the BBB and hopefully find some HIPPA law broken in the process to add to my complaint. I currently work in a medical office and receive the calls while with doctors/patients, they hear me flipping out to Health Solutions to please stop calling and ask me what's wrong. I tell them what's going on and to NOT use this horrible website EVER unless they like to be harassed or are lonely and want to talk to someone 15 times a day. It's total crap this won't stop, can I get the CEO's number so I can call and ask for Patricia 15 times a day??? WHAT CAN I DO TO GET THIS TO [email protected]????!!!

  • An
    Andrew - HSN Jun 11, 2010

    Hello Linda,

    I am the customer service manager for Health Solutions Network. Health Solutions Network does not make outbound sales calls of any nature. If the caller is identifying themselves as an affiliate of Health Solutions Network, I would be happy to look into this for you and assist you in resolving the situation in any way I can. Please give me a call at 888-738-3822 or email me at [email protected]

    Thank you,

    Christen

    0 Votes
  • Li
    LindaNOTpatricia Jun 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    It's not an outbound sales call... you people are calling asking for a Patricia to let her know her prescription is ready... I'm NOT Patricia and my number does not belong to any Patricia and I don't use prescription drugs. You have the wrong %$#@ing number and won't get that into your thick sculls even after a year of complaints and being told. I have called your office numerous times to get this straightened out but it hasn't stopped... what's calling again going to accomplish?

    0 Votes
  • To
    Tony Velvet Jul 30, 2010

    Linda,

    I think the company you are ranting about is trying to work with you and they are trying to tell you they don't call customers on the phone. The people doing that are affiliate marketers that use the HSN name, but are not part of HSN.

    The fact that you get irate with the callers are making it a fun game to drive you crazy. My advise is not to pick up blocked calls or any calls from the area code in question.

    Good Luck

    0 Votes
  • Pi
    Pissed-Off Mother-Compler Dec 05, 2010

    Just "not picking up a call"--is NOT going to stop these ###s from calling...I am experiencing the same thing. ---So now everytime I get a call (as in Linda's case I've tried to tell them they have the wrong person/number)--So now I simply place the most expensie order and tell them to bill it to what ever credit card number they have on file...I no longer give a ###...If these ###s won't stop, I will make it VERY EXPENSIVE TO CALL MY NUMBER EACH AND EVERYTIME

    0 Votes
  • Gr
    gracekidd May 09, 2013

    I have not used ANY online pharmacy for over 2 years but I too get anywhere from 10-20 phone calls a day from all different phone numbers saying they're pharmacies. I have yelled at these people, I have told them over and over again to stop calling me that I don't take medication purchased online anymore, and it NEVER stops. For instance, I had one company where the number came up "92607". After them calling 2 times in a row, I answered the call. Again, a pharmacy, again I told them to stop calling me, I didn't want anything. As soon as I hung up, they called again! I said "what part of don't call me again do you not understand?" and the person said "I only wanted to tell you your order has been approved." Told him the same thing again. As soon as I hung up, he called again!! This time I screamed at him to stop calling me ever in this lifetime. 10 minutes later, they called again. Now anytime I see a long distance or international number, I just don't answer my phone anymore. These people don't care, they don't listen, they just want to sell drugs. So I ignore all of their calls, but they continue to call up to 20 times a day. Sheesh!!

    0 Votes
  • Cr
    Craig Scottaline Nov 18, 2015
    This comment was posted by
    a verified customer
    Verified customer

    You misspelled "skulls" kinda... I think yours is the thickest of all... 😘😘😘

    0 Votes
  • Iw
    Iwanttobeheard Aug 06, 2019

    I am being harassed by this same company for almost a year now, I have asked(nicely)told them, demanded they take me off their list and yet I will sometimes get 4 to 5 calls a day. How come they are allowed to do this and I and everyone else is expected to just live with it. I have tried blocking but they just use a different number, they keep insisting they are not a sells call but when they say I told them I was in pain, I insist I have never told them that and so I know it is fake. Also it is they three or four guys who are foreign who give names of jerry or john, like I am stupid. Still, they have even said some very offensive things to me. Really, you are calling me and harassing and trying to scam me and now you are abusing me also. Why does not someone do something?

    1 Votes

Health Solutions NetworkScammed out of Money

My fiance has been buying his Tramadol for 2yrs through Health Solutions Network for 3 blown discs. He never had an issue, other than shipping always being a day or two late.

So when I had a torn rotator cuff, I chose to use HSN as well, and verified the number on their website (healthsol). I have been quoted 3 different prices for Tramadol since the first time I called in, all higher than what my fiance pays. The rep on the phone said it has to do with what affiliate I go through. I wasn't told what affiliate to go through, and I now pay $150.55 for a prescription that my fiance is only charge $99 for.

On top of that, my fiance has begun to receive phone calls telling him his Tramadol refill is ready. He called HSN to inquire about the refill, and the rep didn't respond to my fiance's concerns at all, just told him he wasn't due yet (which he already knew) and left it at that.

I'm not sure what's going on, but every time we've tried to figure it out with a rep on the phone, they've just shrugged it off. I guess that's what you get when you try to cut costs as an uninsured consumer. Awesome.
Kari

  • An
    Andrew - HSN Jun 11, 2010

    Hello Kari,

    I am the customer service manager for Health Solutions Network. We do handle customer support for many online pharmacies, and prices do vary from site to site. As a consumer, you are welcome to search online for the best price or you could ask your fiancé which site he orders from (if he does not know the website he uses, he can always call or email us for that information. Due to privacy issues, we would not be able to give the information directly to you) and then let us know that you would like to order from that site.

    Health Solutions does not make outbound calls, except in situations where an order requires confirmation or a customer directly requests a phone call. If you or your fiancé have concerns about phone calls you have received, I would be happy to address them. Please give me a call at 888-738-3822 or email me at [email protected]

    Thank you,

    Christen

    0 Votes
  • Ks
    ksmith678 Sep 12, 2010

    Hi Kari,
    I have an affiliate store where you can get that order for $89. It will be processed by Health Solutions. www.savethemoon.net

    KS

    0 Votes
  • Lu
    luckylucy Mar 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I am not very happy with your company. I was unable to get anyone on the phone, so I finally ordered on line, I sent the requested amount in the form of a money order way last week. I can not find anything out on line nor will anyone answer my phone calls or call me back. I think this is really a scam!!! No order informaton, no one answering my calls (always put on hold), no one returning my phone calls after I leave a call back number I will lose a lot of money on this deal. I am not suggesting use healthsol.net

    0 Votes

Health Solutions Network — medication

I was scammed by a company affiliated with Health Solutions Network. I called HSN and they say they cannot do...