Hamptons reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Hamptons
Welcome to our customer reviews and complaints page for Hamptons. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hamptons.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hamptons's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Hamptons, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Hamptons. Your feedback is an important part of our community and will help others make informed decisions.
Unreasonable and Incompetant
Can't comment on their estate agency business, but they are appalling letting agents. They fail to meet even the limited levels of competency expected in a field that is pretty bad anyway, their property managers are the worst I have come across. I would recommend scrutinising your tenancy agreement and inventory in detail, keep all documentation, get everything in writing (do not trust what they tell you over the phone or in person), and ensure you have photographs of the property at check-in and check-out. Preferably familiarise yourself with tenancy law. If they start mucking you about, initiate small claims or arbitration proceedings immediately, it is the only language they understand. Do not expect them to be reasonable or competent, they won't be.
Simply terrible
Hamptons managed our rental last year and were absolutely terrible. The property started having problems (falling apart) from the beginning of the tenancy and none of these problems were ever put right - most crucially, the lock on the front door broke and even though Hamptons were made aware of this, it was never fixed! So we had to enter the house via the back garden everytime!
During the tenancy the owner of the property came round without any warning several times to 'check the property' - which is totally breaking the tenancy agreement. We felt totally invaded and had no privacy - regardless of our complaints to Hamptons.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I have also had a bad experience with the Hamptons in Richmond-upon-Thames. There was one man (i cant remember his name) who was extremely rude and short. They really need to get rid of him because my impression of Hamptons has been damaged for good!