Hamptons reviews and complaints

Can't comment on their estate agency business, but they are appalling letting agents. They fail to meet even the limited levels of competency expected in a field that is pretty bad anyway, their property managers are the worst I have come across. I would recommend scrutinising your tenancy agreement and inventory in detail, keep all documentation, get everything in writing (do not trust what they tell you over the phone or in person), and ensure you have photographs of the property at check-in and check-out. Preferably familiarise yourself with tenancy law. If they start mucking you about, initiate small claims or arbitration proceedings immediately, it is the only language they understand. Do not expect them to be reasonable or competent, they won't be.

Hamptons managed our rental last year and were absolutely terrible. The property started having problems (falling apart) from the beginning of the tenancy and none of these problems were ever put right - most crucially, the lock on the front door broke and even though Hamptons were made aware of this, it was never fixed! So we had to enter the house via the back garden everytime!

During the tenancy the owner of the property came round without any warning several times to 'check the property' - which is totally breaking the tenancy agreement. We felt totally invaded and had no privacy - regardless of our complaints to Hamptons.