Freshpair.com reviews and complaints
unethical behavior; sorely lacking in customer service
Abysmal customer service. Will not shop here again.
I placed my order 11 days ago; the company's website identifies my order status as "unfulfilled". I advised via an e-mail to the company's customer service website that I was cancelling the order. In response, they advised that orders are filled "immediately" by the warehouse and cannot be cancelled. Laughably, my order status continues to show "unfulfilled". You do not want to shop here. The company is lacking in integrity; "customer service" is a misnomer.
Bad-quality lingerie and it didn't look alike as on the website
I ordered 2 bras from the website www.freshpair.com. I was so excited, because lingerie looked so beautiful on the website. I received my order and was in shock, because bras looked like crap. The colour was completely different and it looked like someone already wore it. For me it was disgusting and I sent multiple emails to the seller and complained about the quality. After that I asked for refund, but the seller only promised it. Total scam and better avoid this dishonest seller.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!