Fluent Home Security reviews and complaints
Service on security system
My system hasn't been working properly for over a year! I've gone through the troubleshooting and 3 hour phone calls. I finally get a tech scheduled and they've CANCELED & RESCHEDULED twice! Not once have I received a confirmation call, text or email. I'm supposed to have service tomorrow 07.03.23 but have NOT received a confirmation. I'm really getting irritated, I spend almost $70/month for bad & faulty system & service. Please, whomever is in charge of end user service DO YOUR JOB!
Country of complaint: United States
Desired outcome: I'd like my system fixed (11 system failures).I'd like a refund of 50% ($400) of all bills in the past year, over $800 on a system I can't troubleshoot even AFTER a 3 hr phone call & 2 service tech cancellations.
Home security alarm
I was contracted with SAFE Security for alarm service. Cost was $50.00 per month with 5 year contract. [edited], a FLUENT salesmen/agent approached my showing me that SAFE was one of the ow end rated companies. He stated that I could switch to FLUENT and that when I received my final payoff bill, I was to send it to FLUENT and FLUENT would send me a check...
Read full complaintAlarm services contract
I am a senior citizen on a fixed income. I called to cancel my alarm contract with Fluent Home Security and was advised by Scott that I have another 5 years on my contract without verifying any information of my account other than my name. Scott stated that I signed up in 07/2020 which I disputed as this was during the height of the Pandenmic which I know...
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