Menu
Write a review
File a complaint
CB Fluent Home Security
ComplaintsBoard
K
12:28 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My system hasn't been working properly for over a year! I've gone through the troubleshooting and 3 hour phone calls. I finally get a tech scheduled and they've CANCELED & RESCHEDULED twice! Not once have I received a confirmation call, text or email. I'm supposed to have service tomorrow 07.03.23 but have NOT received a confirmation. I'm really getting...

View 0 more photos
Read full complaint
ComplaintsBoard
R
1:24 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was contracted with SAFE Security for alarm service. Cost was $50.00 per month with 5 year contract. [edited], a FLUENT salesmen/agent approached my showing me that SAFE was one of the ow end rated companies. He stated that I could switch to FLUENT and that when I received my final payoff bill, I was to send it to FLUENT and FLUENT would send me a check...

Read full complaint
ComplaintsBoard
C
4:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a senior citizen on a fixed income. I called to cancel my alarm contract with Fluent Home Security and was advised by Scott that I have another 5 years on my contract without verifying any information of my account other than my name. Scott stated that I signed up in 07/2020 which I disputed as this was during the height of the Pandenmic which I know...

Read full complaint