Epic Games reviews and complaints
Customer service
On the saturday 22nd february at 6:40pm I contacted epic games and said that their is a glitch in the game whitch is pissing me off as every players uses the glitch to get free kills and its unfair play for other players who aren't pussies and play normal. At 12:28am sunday 23rd they told me to report it in game for bug reports. Shortly after I told them I...
Read full review of Epic GamesBans
I got banned for teaming and epic games are refusing to overturn the ban or telling me details of the ban. As a player I have a right to know details of the ban if they refuse to over turn it then I have a right to know details of the ban/warning. Otherwise they can drop the ban/warning and overturn it. I deserve to know details of ban that way I know what...
No Rewards, Exit-ed Chat Early, Keep Saying It's MY Fault
I'm still going on with these people. They can't tell me where a charge is coming from (from what username) but they keep charging me twice. My family confirmed that the charge is not coming from them; they don't even have Crew. If they "can't tell me the username," they could at least stop charging me on that account. It's my account, and I have proved that to them.
I tried to get webbattles rewards, but when the website would not update with my progress, I contacted them. They kept saying, oh, wait a few hours. It'll resolve then. I kept saying, no, it's not updating anything and it's been hours. Now that it's out of their timeframe, they keep saying that I should have addressed it during the time that webbattles was open, which I did, and that they can't do anything now. Seems like they just stalled.
I have screenshots but I have to organize them. They will be available shortly.
Desired outcome: 1. Stop second charge.2. No retaliation.3. All webbattles cosmetics as EARNED.
I forgot about another issue where I've had to go back and forth between them and Xbox/Microsoft because they couldn't get the accounts right. For all I know, they're charging me twice on the same account because I have an Xbox username and an Epic Games display name.
The gentleman who got me back on Crew was very helpful; no complaints about him. He was actually very helpful, and genuinely personable and caring, unlike most of the people I get to talk with.
But the display name is wrong when I play, but they just really don't care about any of this stuff.
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their live chat button doesn't work the email request also doesn't work.
for Fortnite I raised multiple concerns and never get fixed.
i died and i also was using same gun but i died and he didn't , npc you can't hire
ballistic shield no longer work
they owe me for wasting my [censored]en time