DotEarth.com reviews and complaints
there is NO customer service
Our first tried to change the DNS records of our domain to different hosting company (GoDaddy) and neither the DNS nor A Record would propagate. After three days we tried to transfer the domain out of DotEarth.com and cannot get an authorization code from them. THERE IS NO CUSTOMER SUPPORT. They have toll-free numbers that are never available and their email addresses don't respond.
STAY AWAY. DO NOT USE THEIR SERVICES.
Servers Down
DotEarth.com is a horrible hosting service. Their main website is consistently down, hence any chance at getting to your admin page is impossible, as the pages do not exist. "Server Error". If you need to make any chages, you are 100% out of luck. Have any domains that forward ? Same thing, when their site is down, as it is so often, then any of your domains will not forward. Disrespectful customer service, that is when they even answer the phone. Thye also lie all of the time, stating the main site is up, when it is not. Usually it is down for at least 24 hours. User interface, can you say 1994 ?, Very limited in comparisons to virtually any other host out there. We do not reccoment DotEarth.com at all. Period.
The complaint has been investigated and resolved to the customer’s satisfaction.
Dot Earth - dotearth.com is a horrible registrar, and they stole my domains. Beware of DotEarth they have completely scammed me out of several domains worth tens of thousands of dollars and I can't retrieve them.
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Me too. I filled in the online form several days ago to change nameservers, and nothing has happened.