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The good, the bad, and the ugly - discover what customers are saying about Cyber Maestro Pte Ltd

Welcome to our customer reviews and complaints page for Cyber Maestro Pte Ltd. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Cyber Maestro Pte Ltd.

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11:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Cyber Maestro Pte Ltd Scam/fraud

My wife and I had a flight to catch at 8pm, on 10th September. Since we had a few hours to kill, we went to sim lim square for purchasing smart phones. We decided to buy from the said shop as they offered us the Samsung galaxy s4 and black berry q5 at S$990. I paid the said amount through my visa debit card. While I was on a phone call, they told my wife that the warranty had to be changed from local to International, this had to be done online and would take about one hour. They made my wife sign a few papers which they said were for the International guarantee claim.
As and when we got back to collect the phones, we were given a new bill of S$2400(approx.). I was totally aghast as they said that, this was for the International guarantee and software updates which they said my wife had signed to. The total cost of warranty and so called software update thus became 2.5 times that of the phone. When I refused to pay the amount, the said parties (one of them of Indian origin) turned hostile and started to threaten and blackmail me. The irony of all is that, we were in a hurry to catch the flight, and couldn’t overstay in Singapore. They too had realized this before us. The person of Indian origin claimed to have documents that my wife signed, which he could use to stop us from leaving the country. I was not in a position to argue with them as I myself was not sure of the laws of the land, even though I was pretty much certain that the two phones would not cost S$3500.
We accepted their offer to settle wherein if I paid the cancellation amount of S$586, they would return back the initial amount of S$990. As of today 11.10.2013, I have not received it and totally more than S$1570 has been deducted from my account, and neither do I have the phones in hand. On recounting this to several people, I have been given to understand that this is not the first time that this has happened at Sim Lim square. We had such a wonderful time at Singapore only to be sullied in the end. I hope the tourism dept. would take strong action against such criminals

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Dessilya
, SG
Feb 25, 2014 11:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I also got cheated by the company. Any idea how to get our monye back? Thanks.

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1:44 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Cyber Maestro Pte Ltd psp

fuxk this shop! fuxk the promoter! now then i know got so many ppl complain them! my gf juz bought a psp for me which is not the version i wanted, and, the damn promoter cheated her! y this will happen in singapore? what a shame! no any action taken toward them since got so many victims? fuxk tis son of a bixch!

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nad
, SG
Apr 23, 2009 5:26 am EDT

i get cheated too same way..i wanted to pursue matter to small claim tri.court.. it seemed that many people been cheated the same ways, we cant let them go and heppen again. mayb they can suit me if i m alone, but now it seemed to be few in the same case, if we could consolidate all same evidence, hard copy..i dont think there's a way they ll turn e table! i just bought my psp 19/04/09..curse e promoter!

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1:55 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I like to lodge complaint against the product PS3 Game "PES 2009" and the sale promoter named RIO of CYBER MAESTRO PTE LTD, #02-77 SIM LIM SQUARE, 1 ROCHOR CANAL RD. I came from Brunei and on 24 Nov 2008, I bought a PS3 set (upgraded cost $165) complete with wireless control dual shock and 1 piece of PS3 game named PES 2009. When I bought these items, I...

Read full review of Cyber Maestro Pte Ltd and 55 comments

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