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Compaq Presario Bad Quality Of Product

Dear Sir/Mam

I had purchased this compaq presario laptop (Details attached here) for only 21, 000 on the date of March 2011. Only 1 year is completed of its warranty. There was some issue regarding display of my laptop so i deposited it to the service centre. Now they have sent me the bill of more than Rs. 13000.. I purchased HP laptop because i thought it has brand name but now i feel that i made a big mistake and purchased like a chinese product which has no durability. I am a working girl and i use it only in evening when i come back from my office and it has not completed even total 2 years.

Please suggest me what i should do know, Regret to tell you that i am not going to pay such a huge amount for repairing if its actual amount is Rs 21000 only. I would rather prefer to purchase a new laptop of another brand.

Keeping in mind the value of its brand, Quality assurance and good services I believe that this my request would not be unheared and you will be help me out regarding this problem so that in future i will prefer only hp products and would suggest my friends also to purchase your brand only.

Please Help me out, WAITING FOR YOUR PROMPT REPLY.

Company Business Name: HP

Country of complaint: India

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azaroddhin nadaf
Mangaluru, IN
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Sep 23, 2009 7:25 am EDT

name:- azaroddhin nadaf

email:-azanadaf@gmail.com

product details :-cq45106au

serial no:-cnd8443gmn

date of purchase:-22th jan 2009

date of online registration:-24rd jan 2009

date of validation of claim:-14th feb 2009

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