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The good, the bad, and the ugly - discover what customers are saying about Carnival Freedom

Welcome to our customer reviews and complaints page for Carnival Freedom. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Carnival Freedom.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Carnival Freedom's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Carnival Freedom, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Carnival Freedom. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
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12:08 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We planned our cruise for April 21, 2018 thru April 28, 2018 on Carnival Freedom. On April 25 we headed down to get off ship for our dolphin excursion, swim with the dolphins. We were told as we were lined up to get off ship that all excursions were canceled. The security told us to either go back to ship or go shopping. My daughter whom has Down's syndrome...

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ComplaintsBoard
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6:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Carnival Freedom carnival appears to condone criminal activity by its staff

While on a recent cruise on the Carnival Freedom, a room steward entered the room of two young women in our traveling party while they were asleep and molested them. When we complained to security, Carnival staff manipulated the entire situation and ended up stripping the two women of their sign and sail privileges and turned the whole incident into a complaint against the women for loud music and alcohol in their room. They then threatened to remove the women from the ship for the remainder of the cruise - or to not allow them back on board ship should they go ashore. Needless to say, this pretty much ruined the trip not only for the two young women, but also for the rest of our traveling party. Now, after the fact, Carnival refuses to divulge whether ANY disciplinary action was taken against the room steward. Further, they have refused to provide any incident reports or information of any kind regarding our complaint. This room steward illegally entered that room and touched two young, sleeping women. He could, and most likely is, still employed on this ship. Young ladies traveling alone, beware!

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