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CB Insurance Services Blue Care Network
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10:02 am EDT
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Blue Care Network customer support and grievance resolution

My grandson needed counseling and we took him to see a recommended doctor. The doctor did not want to deal with Blue Care so we had to pay out of pocket $800.00 and when we tried to get any reimbursement they denied it every time. Now they are telling us we will have to sue them. This is crazy.
They are more interested in spending their money on TV adds and getting new customers then they are about helping or keeping their current customers

I will never recommend this insurance to anyone so thank you Blue Care and Obama for screwing up our really good insurance that we had before

Country of complaint: United States

Address: Grand Haven, Michigan

ZIP: 49417

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Blue Care Network's customer service has been so difficult to use this past year. In about 6 months, I have had to call over 20 times about similar issues because they are not resolved. Records are not well kept about the issue, so each person keeps starting from the beginning. Many of the people I spoke with were not friendly, and some of them had no idea...

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