APM Buses reviews and complaints

I booked this bus from george at western cape to mthatha eastern cape, even on the ticket the destination was written there mthatha but all of a sudden, we were left at east london to catch a taxi as they told us they can go to mthatha because there were few people going there. We had to pay more for the taxi because we were also charged for luggage. This is a dumb stupid bus and I would advise people to not use it. It is not reliable.

I was supposed to get a bus in pretoria Station at 11h00am at around 10h50am I received a message that there won't be a bus from Pretoria and Midrand, I must take myself to park station in joburg, the bus will leav at 13h00,though the bus was not even at the station but parked outside the station, we had to walk to the bus with old people without any help from Apm people,the bus sucks the toilet was not working when we asked the tel us about covid 19 regulations but we were never sanitised on our entry, the bus was dirty too