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Buyer beware! If you spend money on chips this site is has multiple ways to ensure your loss. This company is well aware of the goings on and chooses to rip you off because it generates there 2.8 million to 5 million a yr revenue for its 18 to 25 employees. Gluttony
As an avid poker player for the past 20 yrs I have played a number of different online sites. Besides tag teaming a players and the normal poker shenanigans you find when playing. On this platform there is what can be described as slow play, a player or players who wait til the end of the allotted time to take action, bet, check or fold, this will time the player they are ganging up on to time out, their hand is folded, and they are sat out of the table. Many players are aware of this and practice it daily.
Another way to ensure you keep spending money is they have moderators watching the tables to ensure fair play. The moderators are volunteers and if they do not like you for whatever reason race, gender, a buddy with a grudge, or they are immature nit wits who get their jollies off with the power n control they have, or a combination of all.
When at a table with the winning hand, happens to many times to be a coincidence, a player who thought I left wrote in the player chat messaging box, "Thank You Moderator". Left that table in a flash when he realized I was still there and saw what he wrote.
There is absolutely no doubt in my mind they can see everyone's hand. The only time I can play somewhat fair is in the wee hours of the morning.
Poker can be ruthless, but the tactics used on that platform are so blatantly obvious it's ridiculous.
They do not have customer support on the website. If you need a refund email someone in that very small group of employees.
Summary keep your money in your pocket. If you wish to play for free expect an abundance of frustration and Good Luck.
I wrote a review on Pissed off consumer as well. There you can read many reports from years ago detailing the very same events.
Desired outcome: Replay is well aware of everything that is happening on their platform. Since they are not willing to make the platform a fair gaming site. I would like to see people ditching their platform until they are out of business and in bankruptcy.
